Service Catalog: because it is more than just a list of services
Misunderstanding about the Service Catalog: let's delve into its role as a fundamental tool in the management of digital services.
DORA: Increase Operational Resilience with Service Catalog and Dependency Mapping
Webinar for Banking&Finance: in view of the adaptation to DORA, here are the ITIL practices that help in service management.
Ready for the use of ChatGPT in IT Service Management?
Some scenarios for using the new AI Chat GPT technology in IT Service Management, particularly in the context of IT Support.