We help resolve software contract negotiation to your advantage.
Get a complete, centralized overview of IT assets and their information.
With an increasingly extended management perimeter, IT teams struggle to monitor IT assets throughout their lifecycle, even more so considering that a third of them (32%, according to Ivanti) use manual tracking systems such as Excel sheets.
Basic information such as location, the assignees to whom they are assigned, internal infrastructure reports the usage, performance, contracts, maintenance, warranties and divestments are fragmented and unavailable.
This situation prevents them from being managed effectively: without updated and easily usable data, the planning of purchases and renewals, the scheduling of maintenance, the provision of services and the management of support activities are penalized by uncertainty.
Without having clear relationships and dependencies within the infrastructure, you can not even do impact analysis: during change management processes we do not have the guarantee that they do not impact on ongoing business activities and IT services.
We help companies know every aspect of their business assets (status, assignees, reports), centralizing information related to their management in one place.
With an increasingly extended management perimeter, IT teams struggle to monitor IT assets throughout their lifecycle, even more so considering that a third of them (32%, according to Ivanti) use manual tracking systems such as Excel sheets.
Basic information such as location, the assignees to whom they are assigned, internal infrastructure reports the usage, performance, contracts, maintenance, warranties and divestments are fragmented and unavailable.
This situation prevents them from being managed effectively: without updated and easily usable data, the planning of purchases and renewals, the scheduling of maintenance, the delivery of services and the management of support activities are penalized by uncertainty.
Without having clear relationships and dependencies within the infrastructure, you can not even do impact analysis: during change management processes we do not have the guarantee that they do not impact on ongoing business activities and IT services.
We help companies know every aspect of their business assets (status, assignees, reports), centralizing information related to their management in one place.
The fact that there is no longer a defined perimeter makes more complicated monitoring IT asset. There are inventories available, but they are not integrated or dynamic. The vision of your IT environment is always partial.
Without comprehensive inventories of basic information such as assignees, location and usage, it is difficult to govern the life cycle of the IT asset: sknowing where it is, reassigning it, and disposing of it when it is.
The dispersion of the information does not allow to optimize the TCO, the ROI and the depreciation: the planning ofpurchases, renewals and investments IT is done in spurts, without correspondence to the real need.
IT teams chase technology when it fails or expires, causing system downtime (hardware issues, software license expiration, etc.). They can’t move in advance, avoiding blocks to productivity.
To obtain a complete and centralized overview of corporate IT assets and their information, in order to improve their management, WEGG adopts the following strategy:
Simplify inventory
management
The elements that make up the digital business environment are many and of different types: laptops, servers, tablets, desktop computers, mobile devices and apps, operating systems, cloud-based applications, software licenses. The first step is to unify the management and control of IT assets into a single platform.
We eliminate the manual processes of tracking IT assets by bringing them into a single console integrated to the discovery and management tools already present in the company. In this way we obtain dynamic and complete inventories in real time and at the same time we facilitate the management of IT services with data available to build the "maps" of asset relations within the CMDB (Configuration Database Management).
Hardware and software are automatically linked to "intangible" assets such as services, and it is possible to build impact and change analyses in order to intervene and improve processes.
Evidence of the value of each individual asset
Having control of IT assets means not only having a detailed inventory, but also a complete view of the business value of these tools. Within the platform, in addition to the status of the assets and their historical data, we also give visibility to the financial and contractual aspects (status of the service contract, ownership, etc.).
In this way it is easy to make the appropriate analysis to to define and optimize your budget. According to Gartner, using a centralized IT asset management tool can lead to a 30% reduction in administrative costs.
Optimization ofthe intervention processes
With a centralized tool that monitors compliance and track change and release management, we empower the IT team to take action before a resource expires or fails: automated flows help you stay up to date with the latest version or take proactive action on your product.
This continuous and optimized approach simplifies review processes, freeing the team from periodic checks and avoids downtime and costs for failures or missed updates, allowing you to focus on implementing new changes or other important initiatives.
In addition, we also make life easier for service desk professionals: knowing everything, but everything about the life cycle of an element, from order to disposal, helps quickly understand which technologies need to be updated or replaced.
Support and user experience
We integrate the available information with Service Management software to speed up ticket resolution, including an automation concept. With the inventory and status of all assets in use for each user, it’s easy to set up flows that automatically resolve level 0 and 1 tickets and direct more complex ones to operators who specifically manage that technology.
We can also make the process of replacing and ordering assets autonomous: with the status of each visible resource, the user can use the self-service portal to order new hardware or software. These automated procedures make the user experience smoother.
Increased IT security
We increase IT security because with a single asset management platform, we make it easier to identify any flaws or non-conformities in security certificates and to have full visibility of who has access to which software or equipment and when.
In this way, if a security problem or breach occurs, it is easier to trace the causes that triggered it, to substantiate the party involved and remedy it promptly.
To obtain a complete and centralized overview of corporate IT assets and their information, in order to improve their management, WEGG adopts the following strategy:
Simplify inventory
management
Evidence of the value of each individual asset
Having control of IT assets means not only having a detailed inventory, but also a complete view of the business value of these tools. Within the platform, in addition to the status of the assets and their historical data, we also give visibility to the financial and contractual aspects (status of the service contract, ownership, etc.).
In this way it is easy to make the appropriate analysis to to define and optimize your budget. According to Gartner, using a centralized IT asset management tool can lead to a 30% reduction in administrative costs.
Optimization ofthe intervention processes
With a centralized tool that monitors compliance and track change and release management, we empower the IT team to take action before a resource expires or fails: automated flows help you stay up to date with the latest version or take proactive action on your product.
This continuous and optimized approach simplifies review processes, freeing the team from periodic checks and avoids downtime and costs for failures or missed updates, allowing you to focus on implementing new changes or other important initiatives.
In addition, we also make life easier for service desk professionals: knowing everything, but everything about the life cycle of an element, from order to disposal, helps quickly understand which technologies need to be updated or replaced.
Support and user experience
We integrate the available information with Service Management software to speed up ticket resolution, including an automation concept. With the inventory and status of all assets in use for each user, it’s easy to set up flows that automatically resolve level 0 and 1 tickets and direct more complex ones to operators who specifically manage that technology.
We can also make the process of replacing and ordering assets autonomous: with the status of each visible resource, the user can use the self-service portal to order new hardware or software. These automated procedures make the user experience smoother.
Increased IT security
We increase IT security because with a single asset management platform, we make it easier to identify any flaws or non-conformities in security certificates and to have full visibility of who has access to which software or equipment and when.
In this way, if a security problem or breach occurs, it is easier to trace the causes that triggered it, to substantiate the party involved and remedy it promptly.
We enable knowledge of every aspect of the IT environment.
We optimise the intervention processes and encourage a proactive approach.
We provide visibility intosecurity risks to reduce attacks and data loss.
We help improve the experience of users who need support.
We enable knowledge of every aspect of the IT environment.
We optimise the intervention processes and encourage a proactive approach.
We provide visibility intosecurity risks to reduce attacks and data loss.
We help improve the experience of users who need support.
Would you like to monitor every aspect of your business IT assets?
OUR OFFICES
OUR OFFICES
PADUA
Via Arnaldo Fusinato 42, 35137
MILAN
Viale Enrico Forlanini 23, 20134
ROME
Viale Giorgio Ribotta 11, 00144
Copyright © 2022 WEGG S.r.l. • P.I 03447430285 • C.F. 02371140233 • REA 311023
Certified company ISO 9001:2015
