Strategie di ottimizzazione per far fronte ai rincari
Strategie e strumenti per fare fronte all’importante aumento dei prezzi che riguardano e riguarderanno la suite Dynamics 365.
Microsoft ha annunciato nuovi aumenti di prezzo che riguarderanno la suite Dynamics 365, andando a sommarsi a quelli già introdotti nell’ottobre 2024. Un anno fa i rincari avevano interessato diverse applicazioni — tra cui Sales Enterprise, Customer Service Enterprise, Field Service, Finance, Supply Chain Management, Commerce, Human Resources e Project Operations — con incrementi compresi tra il 9% e il 17%.
Per dare un’idea concreta dell’impatto, una grande azienda con 2.000 licenze Microsoft Dynamics 365 Sales Device si sarebbe trovata a spendere circa 28.000 euro in più ogni mese, pari a oltre 336.000 euro di extra budget su base annua.
Dal 1° ottobre 2025 toccherà anche a Business Central, l’ERP Microsoft pensato per le PMI, con aumenti stimati tra il 10% e il 14%, destinati quindi a incidere direttamente sui budget IT delle imprese che lo utilizzano.
Microsoft giustifica la nuova struttura di prezzi con il valore delle innovazioni introdotte, in particolare le funzionalità basate sull’AI, i miglioramenti nella visibilità della supply chain e l’automazione dei processi finanziari end-to-end. Resta però il fatto che, a distanza di un solo anno dal precedente aumento, molte imprese dovranno nuovamente rivedere al rialzo i propri budget dedicati alle soluzioni Dynamics 365.
Oltre a questi rincari, Microsoft ha confermato anche un aumento del 5% sui piani di abbonamento annuali e triennali fatturati mensilmente, in vigore dal 1 aprile 2025. La modifica riguarda tutti i canali di acquisto (Buy Online, CSP e MCA-E) e si applica a prodotti come Dynamics 365, Microsoft 365 e Power Platform.
In pratica, se un’azienda ha sottoscritto Dynamics 365 con pagamento mensile anche per contratti annuali, pagherà circa the 5% in più al mese rispetto alla fatturazione anticipata.
Le aziende che sfruttano applicazioni Dynamics integrate in CRM e ERP per settori quali marketing, vendite, servizio clienti e assistenza sul campo, finanza, operazioni e supply-chain – come quelle interessate dall’aumento dei costi – devono fare una review of their licenses and Plan a roadmap for the strategic features necessary for business development.
Let's look them in detail:
For the rapid identification of inactive subscriptions or those with overestimated functionalities compared to actual usage, it is advisable to integrate your suite with an advanced SAM analysis platform specialized for SaaS Management, such as Snow Software by Flexera.
Compared to the data already available within the MS Dynamics suite, which provides us with financial views and license allocation, Snow provides information on the most important detail, which is verified use. Having data on SaaS application usage is the only way to identify allocated but unused licenses and to perform downgrades from costly premium packages.
At WEGG, with our experience in software consulting, we can assist you in configuring the tool and interpreting the data to obtain easily digestible reports regarding cost optimization.
Here is an example of a report where we verify data on unused licenses:
These insights will indeed be useful for the vendor table to review the renewal conditions, suspending unused subscriptions and revising the packages that are not fully utilized into more economical formulas.
Our intervention is not limited to the historical data but looks to the future: by aligning with your strategic roadmap, we highlight the subscription proposals that best meet business needs over a longer timeframe, in order to obtain greater discounts during negotiations.
To these aspects, we add nother element worthy of attention: verifying whether there are Power Apps users who need to access Dynamics 365 applications.
We raise this issue because Power Apps functionalities are often used to customize and extend Dynamics 365 applications such as Sales and Customer Service according to business needs.
Recent updates in the Licensing Guide from March 2024 (and subsequently revised in April) suggest paying attention to the topic: the number of "restricted tables” related to Dynamics 365 applications that Microsoft Power Apps license holders will no longer be able to access without a corresponding Dynamics license has been clarified.
Specifically, Appendix J (Change Log) notes the addition of some footnotes establishing:
The news was also reported by The Register which had asked Microsoft for explanations… and it seems Microsoft has backtracked in the new April Licensing Guide, where both notes have been removed (but the Change Log has not been updated).
We can only assume that the changes announced in March are no longer applicable, but given that Microsoft’s licensing model is complex, particularly due to the overlaps in functionality between Dynamics 365 and Power Apps (both use Dataverse as a common data model!), we recommend thoroughly understanding the nature of these 'overlaps'.
This is because, if they fall under the "restricted tables' it is advisable to perform a preliminary check with the vendor regarding the presence of any constraints that require a license to ensure that you do not need to pay for new subscriptions to Dynamics.
Even though the number of affected users might be small (typically developers) the unit price difference is still considerable: un abbonamento a Microsoft Power Apps costa infatti 20 € circa al mese per utente, mentre a Dynamics 365 CRM Enterprise subscription costa sui 100 € circa al mese per utente (quindi quattro volte di più).
If you need further information on the topic, please feel free to contact us at [email protected]!
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