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Process Automation.

We dematerialize, automate, robotize business processes.

The road to productivity - and consequently to competitiveness - involves the rationalisation and optimization of processes. According to McKinsey, at least 30% of business processes could be automated: we’re talking about those repetitive, low-value-added tasks that employees do on a daily basis, repeating them with recurring manual automatisms.

These are operations such as data entry, the processing of requests, the completion of the bureaucracy related to approvals: the back office must complete them and quickly, so as not to penalize the operation, committing much of their time in boring but necessary activities, with the risk of errors due to the large volumes to be managed.

Companies believe that the solution to their problems is technology, but dematerialization within digital platforms is no guarantee of efficiency. A process not optimized will remain so even on digital, if not preceded by an analysis and an organizational review according to the goals of the people involved.

These are operations such as data entry, the processing of requests, the completion of the bureaucracy related to approvals: the back office must complete them and quickly, so as not to penalize the operation, committing much of their time in boring but necessary activities, with the risk of errors due to the large volumes to be managed.

Companies believe that the solution to their problems is technology, but dematerialization within digital platforms is no guarantee of efficiency. A process not optimized will remain so even on digital, if not preceded by an analysis and an organizational review according to the goals of the people involved.

The road to productivity - and consequently to competitiveness - involves the rationalisation and optimization of processes. According to McKinsey, at least 30% of business processes could be automated: we’re talking about those repetitive, low-value-added tasks that employees do on a daily basis, repeating them with recurring manual automatisms.

With our Process Automation service, we review processes within digital platforms: we map activities without any added value, we identify the most efficient path for the people involved, we automate and robotize individual process parts with the support of AI and RPA bots and enable constant auditing of processes in an overview, in order to improve them.

With our Process Automation service, we review processes within digital platforms: we map activities without any added value, we identify the most efficient path for the people involved, we automate and robotize individual process parts with the support of AI and RPA bots and enable constant auditing of processes in an overview, in order to improve them.

WHAT SITUATIONS
SHOULD ALLARM YOU?

What situations related to the services offered should alarm you?

Unvalued professionalism

Routine activities do not allow you to fully exploit the professionalism and specialization of your employees to create added value and thus raise overall performance.

Unevenness of the data

Processes rely on various business tools and much of the data is entered manually. There may be errors and unevenness, but cleaning and normalizing data takes a long time.

Not very scalable

You have processes that run according to recurring inputs and schedules. However, you cannot identify the rules and automate them in order to scale costs.

Complex technologies

You want to digitize and automate processes, but you’re up against projects and technologies that require advanced coding and implementation skills.

What situations related to the services offered should alarm you?

Unvalued professionalism

Routine activities do not allow you to fully exploit the professionalism and specialization of your employees to create added value and thus raise overall performance.

Unevenness of the data

Processes rely on various business tools and much of the data is entered manually. There may be errors and unevenness, but cleaning and normalizing data takes a long time.

Not very scalable

You have processes that run according to recurring inputs and schedules. However, you cannot identify the rules and automate them in order to scale costs.

Complex technologies

You want to digitize and automate processes, but you’re up against projects and technologies that require advanced coding and implementation skills.

Process automation - in addition to freeing up people’s time and reducing management costs - gives businesses ample room for improvement by collecting and processing data that can be used to increase efficiency. To get the most value from technology, you should:

Analyze business processes and their relationships

In order not to limit yourself to the simple dematerialization of processes and their inefficiencies, you should start from an analysis of staff operating flows, identifying complexities and bottlenecks to achieve individual goals. Where there are processes that present a set of elements (activities, actions, tasks, results and products) that follow predefined steps in producing repeatable results, studied the relationships triggered between the various figures and within the business systems to identify what could be the easiest path of management and approval for the people involved.

Evaluate the automation scenario

At a later stage, evaluate the level of complexity of the required interaction: different automation scenarios must be provided depending on whether or not human supervision is required. There are software/bots that help maximize individual user productivity by automatically compiling data while the user is part of the process - and others that can operate indiscriminately according to predefined rules on large volumes of data.

Verify the impact on business systems

The inclusion of any bots or automation can have an impact on business systems. You should investigate the most effective integrations for data synchronization and verify that they meet the compliance required by the license agreements of the software involved.

Centralize revised processes on a digital platform

The digitalization of processes is tied to the previous analyses: the final step is to bring them to a centralized platform that is easily accessible to all parties involved, so that they can cooperate wherever they are. Automation speeds up approvals and eliminates repetitive steps. At this stage, you should make sure that the execution and input of the data comply with coded and constrained steps, to generate uniform and already normalized data. This is the only way to monitor and review processes on the basis of concrete information rather than subjective opinions.

Process automation - in addition to freeing up people’s time and reducing management costs - gives businesses ample room for improvement by collecting and processing data that can be used to increase efficiency. To get the most value from technology, you should:

Analyze business processes and their relationships

In order not to limit yourself to the simple dematerialization of processes and their inefficiencies, you should start from an analysis of staff operating flows, identifying complexities and bottlenecks to achieve individual goals. Where there are processes that present a set of elements (activities, actions, tasks, results and products) that follow predefined steps in producing repeatable results, studied the relationships triggered between the various figures and within the business systems to identify what could be the easiest path of management and approval for the people involved.

Evaluate the automation scenario

At a later stage, evaluate the level of complexity of the required interaction: different automation scenarios must be provided depending on whether or not human supervision is required. There are software/bots that help maximize individual user productivity by automatically compiling data while the user is part of the process - and others that can operate indiscriminately according to predefined rules on large volumes of data.

Verify the impact on business systems

The inclusion of any bots or automation can have an impact on business systems. You should investigate the most effective integrations for data synchronization and verify that they meet the compliance required by the license agreements of the software involved.

Centralize revised processes on a digital platform

The digitalization of processes is tied to the previous analyses: the final step is to bring them to a centralized platform that is easily accessible to all parties involved, so that they can cooperate wherever they are. Automation speeds up approvals and eliminates repetitive steps. At this stage, you should make sure that the execution and input of the data comply with coded and constrained steps, to generate uniform and already normalized data. This is the only way to monitor and review processes on the basis of concrete information rather than subjective opinions.

PROCESSES MUST BE FIRMLY IN THE HANDS OF THOSE WHO MANAGE THEM.
WE BELIEVE THAT TECHNOLOGY IS JUST A FACILITATOR.

We are committed to providing no-code and low-code solutions and technologies to facilitate process control and management, whatever the level of maturity of the companies involved. We include elements of assisted automation and not on the individual parts of the process to facilitate the exchange of information between systems and speed up people's work, putting them into an overview that managers can use to analyze them, monitor and improve them.

PROCESSES MUST BE FIRMLY IN THE HANDS OF THOSE WHO MANAGE THEM.
WE BELIEVE THAT TECHNOLOGY IS JUST A FACILITATOR.

We are committed to providing no-code and low-code solutions and technologies to facilitate process control and management, whatever the level of maturity of the companies involved. We include elements of assisted automation and not on the individual parts of the process to facilitate the exchange of information between systems and speed up people's work, putting them into an overview that managers can use to analyze them, monitor and improve them.

WHAT WE OFFER

Business Process Management

We analyze and review business
processes to make them more efficient.

  • analysis of business processes and evaluation of the impact of inefficiencies on the final result
 
  • interviews and assessments with stakeholders to define needs
 
  • creation and design of a model based on a variety of potential scenarios
 
  • standardizzazione delle
    procedure UX design, prototipazione e test su
    early adopters
 
  • definition of processes and KPIs for constant auditing
Automation
We choose and design technologies
to automate processes.
  • identification of processes with a high rate of automation
 
  • what-if analysis and evaluation of automation scenarios
 
  • definition of rules, inputs and triggers for the activation of automated workflows
 
  • digitization of processes within a single platform
 
  • setting and training of AI algorithms and RPA bots
 
  • scouting, design and implementation of digital technology
 
  • analysis of the impact of new technologies on licensing agreements
 
  • integrations with APIs and services to reduce the switch between systems
Reduction
of operating
costs

We allow companies to
be more resilient and scale.

  • optimization of workflow
    management
 
  • creation of processes that
    make data available by design
 
  • structured entry of data and activities in coded schemes
 
  • prioritisation and notification for targeted involvement
 
  • setting up self-help procedures
 
  • automatic KPI tracking and report generation
 
  • integration with ITAM and ITSM tools

WHAT WE OFFER

Business Process Management

We analyze and review business
processes to make them more efficient.

  • analysis of business processes and evaluation of the impact of inefficiencies on the final result
 
  • interviews and assessments with stakeholders to define needs
 
  • creation and design of a model based on a variety of potential scenarios
 
  • standardization of
    UX design, prototyping and testing procedures on
    early adopters
 
  • definition of processes and KPIs for constant auditing
Automation
We choose and design technologies
to automate processes.
  • identification of processes with a high rate of automation
 
  • what-if analysis and evaluation of automation scenarios
 
  • definition of rules, inputs and triggers for the activation of automated workflows
 
  • digitization of processes within a single platform
 
  • setting and training of AI algorithms and RPA bots
 
  • scouting, design and implementation of digital technology
 
  • analysis of the impact of new technologies on licensing agreements
 
  • integrations with APIs and services to reduce the switch between systems
Reduction
of operating
costs

We allow companies to
be more resilient and scale.

  • optimization of workflow
    management
 
  • creation of processes that
    make data available by design
 
  • structured entry of data and activities in coded schemes
 
  • prioritisation and notification for targeted involvement
 
  • setting up self-help procedures
 
  • automatic KPI tracking and report generation
 
  • integration with ITAM and ITSM tools

WE SOLVE CRUCIAL NEEDS TO MAKE YOUR PROCESSES MORE EFFICIENT.

We incorporate automation into your processes to optimize them.

Reduce the effort of repetitive and time-consuming activities

"I would like to automate the repetitive tasks of back-office staff."

Improve the delivery of internal and external services.

"I would like to make my service delivery processes more efficient."

Digitize business processes and/or functions

"I would like to centralize the management of my processes on a digital platform."

WE SOLVE CRUCIAL NEEDS TO MAKE YOUR PROCESSES MORE EFFICIENT.

We incorporate automation into your processes to optimize them.

02-s iconaStella-white

Reduce the effort of repetitive and time-consuming activities

"I would like to automate the repetitive tasks of back-office staff."

Improve the delivery of internal and external services.

"I would like to make my service delivery processes more efficient."

Digitize business processes and/or functions

"I would like to centralize the management of my processes on a digital platform."

Would you like to make processes more efficient through automation?

CONTACT US FOR A
CONSULTATION!

Would you like to make processes more efficient through automation?

CONTACT US FOR A
CONSULTATION!

COMPANIES MUST OPTIMIZE THEIR PROCESSES, BUT NOT ONLY

Learn about the other services we offer to improve the management of service delivery processes.

COMPANIES MUST OPTIMIZE THEIR PROCESSES, BUT NOT ONLY

Learn about the other services we offer to improve the management of service delivery processes.

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