What the strange case of the Lincoln memorial teaches IT
Analysis of dependencies and Service Mapping for effective IT management, inspired by the case of the Lincoln Memorial.
DORA: Increase Operational Resilience with Service Catalog and Dependency Mapping
Webinar for Banking&Finance: in view of the adaptation to DORA, here are the ITIL practices that help in service management.
Service Mapping: invisible technology at the IT services dance
Webinar delving into the CMDB's effective deployment of the right service mapping technology.
