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Home > Digital Service Experience > I want to reduce resistance to change
We overcome resistance to the change of People.
We overcome resistance to the change of People.
AT GoDigital, companies estimate the time, cost and impact of a Digital Transformation project.
With partners and web agencies, they plan implementations, study integrations and hypothesize change scenarios on existing infrastructure in order to quickly solve any incidents or problems.
Yet, they neglect to manage the human aspect: the adoption of technology could be hindered
by resistance and difficulties on the part of People who must use it, making efforts to put it into practice in vain.
Noi aiutiamo le aziende a realizzare progetti di Trasformazione Digitale completi, perché in ogni step del percorso – progettazione, sviluppo, implementazione – teniamo conto della costante umana, creando percorsi di cambiamento
su misura delle Persone.
AT GoDigital, companies estimate the time, cost and impact of a Digital Transformation project.
With partners and web agencies, they plan implementations, study integrations and hypothesize change scenarios on existing infrastructure in order to quickly solve any incidents or problems.
Yet, they neglect to manage the human aspect: the adoption of technology could be hindered
by resistance and difficulties on the part of People who must use it, making efforts to put it into practice in vain.
We help companies to realize complete Digital Transformation projects, because in every step of the path – design, development, implementation – we take into account the human constant, creating customized paths of change of People.
People perceive
digitization as an additional
effort compared to the tasks
required.
The digital lag is still very
high and People do not have
enough skills to
deal with it.
The manual work of People is
subject to errors not
intentional, which can
cause compliance issues.
Activities without any added
value leave People
dissatisfied, who could
be employed in more productive
ways.
People perceive
digitization as an additional
effort compared to the tasks
required.
The digital lag is still very
high and People do not have
enough skills to
deal with it.
The manual work of People is
subject to errors not
intentional, which can
cause compliance issues.
Activities without any added
value leave People
dissatisfied, who could
be employed in more productive
ways.
Digital Transformation has a huge impact on companies and their people, which can create barriers to adoption. To reduce resistance to change, we adopt the following strategy:
Identification of the
best user path
The choice, the design and the implementation of the technology for a Digital Transformation project must be accompanied by a careful evaluation of the needs of People and an analysis of their flow of path. Let’s start from an interview assessment to study solutions that guide them to the goal according to the simplest and most immediate process.
Transposition within a digital platform
To facilitate the digital experience of power users, we build simple, intuitive individual interfaces, that reduce management and resource access efforts and make technology accessible to all levels of expertise. Our design is user-centered in all its processes: before implementing the technology, we submit it to usability tests and present a prototype to customers to verify the exact response to the needs of the people involved.
Guided adoption of technology
Finally, we drive company adoption according to Change Management best practices, making benefits transparent and providing relevant information in the right way and at the right time.
In this way people will have all the tools at their disposal to understand that change is positive and approach it proactively.
Digital Transformation has a huge impact on companies and their people, which can create barriers to adoption. To reduce resistance to change, we adopt the following strategy:
Identification of the
best user path
The choice, the design and the implementation of the technology for a Digital Transformation project must be accompanied by a careful evaluation of the needs of People and an analysis of their flow of path. Let’s start from an interview assessment to study solutions that guide them to the goal according to the simplest and most immediate process.
Transposition within a digital platform
To facilitate the digital experience of power users, we build simple, intuitive individual interfaces, that reduce management and resource access efforts and make technology accessible to all levels of expertise. Our design is user-centered in all its processes: before implementing the technology, we submit it to usability tests and present a prototype to customers to verify the exact response to the needs of the people involved.
Guided adoption of technology
Finally, we drive company adoption according to Change Management best practices, making benefits transparent and providing relevant information in the right way and at the right time.
In this way people will have all the tools at their disposal to understand that change is positive and approach it proactively.
We make it easier for People to activate processes/services
We design technologies
with intuitive and
easily navigable paths.
We increase the inclusion of People in company procedures.
We facilitate the
ongoing
involvement of
People.
We apply
certified Change
Management approaches.
We make it easier for
People to activate
processes/services
We design technologies
with intuitive and
easily navigable paths.
We increase the inclusion
of People in
company procedures.
We facilitate the
ongoing
involvement of
People.
We apply
certified Change
Management approaches.
Would you like to drive innovation in the company and make people more productive and satisfied?
Would you like to reduce the resistance to change of people in your company?
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