{"id":39937,"date":"2025-02-18T15:29:08","date_gmt":"2025-02-18T15:29:08","guid":{"rendered":"https:\/\/wegg.it\/?p=39937"},"modified":"2025-10-09T08:55:02","modified_gmt":"2025-10-09T08:55:02","slug":"ivanti-endpoint-manager-cosa-fare-se-le-chiavi-di-registro-non-sono-visibili-in-console","status":"publish","type":"post","link":"https:\/\/wegg.it\/eng\/ivanti-endpoint-manager-cosa-fare-se-le-chiavi-di-registro-non-sono-visibili-in-console\/","title":{"rendered":"Ivanti Endpoint Manager: cosa fare se le chiavi di registro non sono visibili in Console."},"content":{"rendered":"
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Ivanti Endpoint Manager: cosa fare se le chiavi di registro non sono visibili in Console.<\/strong><\/h1>

A seguito della migrazione Side-by-Side<\/strong> del core server di Ivanti EPM<\/strong>, del Backup e Restore<\/strong> del database, potresti non visualizzare la chiave di ripristino BitLocker<\/strong> quando selezioni un dispositivo dalla Network View<\/strong> e segui il percorso:<\/p>

Tasto destro sul dispositivo \u2192 Security and Patch \u2192 Recover Keys \u2192 BitLocker.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Questo problema si verifica perch\u00e9, a seguito della migrazione del core server, le informazioni archiviate nel database potrebbero risultare danneggiate o incomplete.<\/p>

Per ripristinare la visibilit\u00e0 delle chiavi BitLocker<\/strong>, segui questi passaggi:<\/p>

  1. Avvia la console di Ivanti EPM<\/strong> ed effettua l’accesso con credenziali di amministratore.<\/li>
  2. Vai su Tools \u2192 Configuration \u2192 Client Data Storage<\/strong>.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    3. Seleziona tutti i dispositivi<\/strong> ed elimina le righe presenti premendo l’icona con la X rossa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    4. Esegui un \u201cFull Sync Scan\u201d dell’inventario<\/strong> su tutti i dispositivi della rete.<\/p>

    Seguendo questi passaggi, le informazioni verranno ripopolate correttamente nel database e le chiavi di ripristino BitLocker<\/strong> saranno nuovamente visibili.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Insights<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\n\t\t\t\tIvanti Endpoint Manager: cosa fare se le chiavi di registro non sono visibili in Console.\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\tSnow License Manager: cosa fare se i report di compliance mostrano dati sbagliati\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\tGestione dei riavvii con Ivanti EPM: guida e risoluzione dei problemi\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\tSnow License Manager: come eseguire una scansione d’inventario da remoto per dati in real-time\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\tSnow Integration Manager: Come rinnovare una Secret Key scaduta per il connettore Microsoft 365\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\tSnow Atlas: gestione delle notifiche per avvisi ed eventi di sistema\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Can't you solve the issue?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    CONTACT SUPPORT!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Cosa fare se le chiavi di registro non sono visibili in Console.<\/p>","protected":false},"author":8839,"featured_media":39928,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[224,211],"tags":[],"class_list":["post-39937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ivanti","category-knowledge-base"],"yoast_head":"\nIvanti Endpoint Manager: cosa fare se le chiavi di registro non sono visibili in Console. - WEGG<\/title>\n<meta name=\"description\" content=\"Ivanti Endpoint Manager: A seguito della migrazione Side-by-Side del core server di Ivanti EPM, del Backup e Restore del database, potresti non visualizzare la chiave di ripristino BitLocker\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ivanti Endpoint Manager: cosa fare se le chiavi di registro non sono visibili in Console. - 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