{"id":39783,"date":"2025-02-13T08:53:32","date_gmt":"2025-02-13T08:53:32","guid":{"rendered":"https:\/\/wegg.it\/?p=39783"},"modified":"2025-04-28T15:11:13","modified_gmt":"2025-04-28T15:11:13","slug":"itsm-e-integrazioni-esterne-gli-ostacoli-invisibili-che-rallentano-il-team-it","status":"publish","type":"post","link":"https:\/\/wegg.it\/eng\/itsm-e-integrazioni-esterne-gli-ostacoli-invisibili-che-rallentano-il-team-it\/","title":{"rendered":"ITSM and external integrations: the invisible obstacles slowing down the IT team"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"39783\" class=\"elementor elementor-39783\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53e0c95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53e0c95\" data-element_type=\"section\" data-e-type=\"section\" 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class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20926b3 elementor-widget elementor-widget-image\" data-id=\"20926b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--1024x683.jpg\" class=\"attachment-large size-large wp-image-39785\" alt=\"\" srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--1024x683.jpg 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--300x200.jpg 300w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--768x512.jpg 768w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--1536x1024.jpg 1536w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI--18x12.jpg 18w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/02\/freestocks-I_pOqP6kCOI-.jpg 1587w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-025de72 elementor-widget elementor-widget-post-info\" data-id=\"025de72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-8dd652e elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/eng\/2025\/02\/13\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>February 13, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e7748 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a3e7748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">ITSM e integrazioni esterne: gli ostacoli invisibili che rallentano il team IT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71e4747 elementor-widget elementor-widget-text-editor\" data-id=\"71e4747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"reader-text-block__heading2\"><span class=\"NormalTextRun SCXW36067029 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Perch\u00e9 l\u2019automazione delle integrazioni ITSM \u00e8 la chiave per <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW36067029 BCX8\" data-ccp-parastyle=\"Normal (Web)\">un team<\/span><span class=\"NormalTextRun SCXW36067029 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> pi\u00f9 <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW36067029 BCX8\" data-ccp-parastyle=\"Normal (Web)\">produttivo<\/span><\/h3><p class=\"reader-text-block__paragraph\"><em><span class=\"TextRun SCXW223405233 BCX8\" lang=\"IT-IT\" xml:lang=\"IT-IT\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW223405233 BCX8\" data-ccp-parastyle=\"Normal (Web)\">L\u2019integrazione tra ITSM e sistemi esterni \u00e8 essenziale, ma gestirla manualmente comporta complessit\u00e0, costi elevati e difficolt\u00e0 di manutenzione. Questo articolo esplora le criticit\u00e0 delle integrazioni tradizionali e come le soluzioni automatizzate possano ottimizzare i processi, ridurre il carico manuale e migliorare la qualit\u00e0 dei servizi IT.<\/span><\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65a3c6e elementor-widget elementor-widget-text-editor\" data-id=\"65a3c6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Le piattaforme\u202f<\/span><b><span data-contrast=\"none\">ITSM (IT Service Management)<\/span><\/b><span data-contrast=\"none\">\u202fsono il fulcro dell\u2019operativit\u00e0 IT di molte aziende, in quanto gestiscono\u202f<\/span><b><span data-contrast=\"none\">asset, configurazioni e processi di supporto<\/span><\/b><span data-contrast=\"none\">. Tuttavia, per funzionare in modo efficace, non possono operare in isolamento: <\/span><b><span data-contrast=\"none\">devono<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">scambiare dati<\/span><\/b><span data-contrast=\"none\">\u202fcon una serie di strumenti aziendali esterni, come<\/span><b><span data-contrast=\"none\"> piattaforme di monitoraggio, ERP, CRM, strumenti di sicurezza o altri sistemi di ticketing esterni.\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">L\u2019integrazione tra ITSM e questi sistemi \u00e8 fondamentale per garantire\u202f<\/span><b><span data-contrast=\"none\">processi fluidi e una gestione efficiente dei servizi IT<\/span><\/b><span data-contrast=\"none\">. Tuttavia, quando realizzata manualmente, <\/span><b><span data-contrast=\"none\">comporta<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">un elevato dispendio di tempo e risorse<\/span><\/b><span data-contrast=\"none\">, poich\u00e9 richiede di <\/span><b><span data-contrast=\"none\">dover gestire\u202fogni aspetto dello sviluppo, dalla sicurezza alla manutenzione<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Vediamo nel dettaglio perch\u00e9 le integrazioni manuali\u202f<\/span><b><span data-contrast=\"none\">aumentano la complessit\u00e0 operativa, riducono la scalabilit\u00e0 e rendono la manutenzione pi\u00f9 difficile nel tempo<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2be368e elementor-widget elementor-widget-text-editor\" data-id=\"2be368e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b><span data-contrast=\"none\">Le principali criticit\u00e0 delle integrazioni manuali<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">difficolt\u00e0 nell\u2019integrare sistemi con API e formati diversi<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Ogni sistema utilizza\u202f<\/span><b><span data-contrast=\"none\">API con modalit\u00e0 di autenticazione, strutture dati e protocolli diversi<\/span><\/b><span data-contrast=\"none\">\u202f(es. REST vs SOAP, JSON vs XML), il che rende complessa la loro integrazione. Quando questo processo <\/span><b><span data-contrast=\"none\">viene gestito<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">manualmente<\/span><\/b><span data-contrast=\"none\">, \u00e8 necessario\u202f<\/span><b><span data-contrast=\"none\">scrivere codice personalizzato<\/span><\/b><span data-contrast=\"none\">\u202fper convertire e adattare i dati in modo che possano essere compresi da entrambi i sistemi.<\/span>\u00a0<br \/><span data-contrast=\"none\">Inoltre, se l\u2019integrazione <\/span><b><span data-contrast=\"none\">deve essere<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">bidirezionale<\/span><\/b><span data-contrast=\"none\">, significa che ogni modifica fatta in un sistema deve essere\u202f<\/span><b><span data-contrast=\"none\">tradotta e sincronizzata<\/span><\/b><span data-contrast=\"none\">\u202fnell\u2019altro. Questo implica la creazione di\u202f<\/span><b><span data-contrast=\"none\">due componenti di sviluppo separate<\/span><\/b><span data-contrast=\"none\">, una per ciascun sistema, con i due team che devono coordinarsi per garantire che i dati vengano inviati e ricevuti correttamente.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">manutenzione e adattamento alle API esterne<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Le API dei sistemi integrati vengono aggiornate periodicamente, modificando\u202f<\/span><b><span data-contrast=\"none\">formati dati, metodi di accesso e protocolli di sicurezza<\/span><\/b><span data-contrast=\"none\">. Ogni aggiornamento pu\u00f2 richiedere\u202f<\/span><b><span data-contrast=\"none\">interventi manuali<\/span><\/b><span data-contrast=\"none\">\u202fe, in alcuni casi, la\u202f<\/span><b><span data-contrast=\"none\">riscrittura di parti del codice<\/span><\/b><span data-contrast=\"none\">\u202fper mantenere la compatibilit\u00e0. Senza un sistema flessibile, il team IT deve monitorare costantemente i cambiamenti per evitare interruzioni nei servizi.<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">gestione degli errori<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Un\u2019integrazione ben progettata deve essere in grado di\u202f<\/span><b><span data-contrast=\"none\">rilevare, isolare e segnalare eventuali problemi<\/span><\/b><span data-contrast=\"none\">\u202fsenza bloccare l\u2019intero flusso di lavoro. Tuttavia, in un\u2019integrazione manuale, i meccanismi di gestione degli errori\u202f<\/span><b><span data-contrast=\"none\">devono essere progettati, sviluppati e testati da zero<\/span><\/b><span data-contrast=\"none\">, con un elevato impatto in termini di tempo e risorse. Senza un\u2019infrastruttura adeguata, il rischio \u00e8 quello di creare un sistema fragile, difficile da mantenere nel tempo<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">sicurezza e gestione degli accessi<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Le integrazioni devono garantire\u202f<\/span><b><span data-contrast=\"none\">un accesso sicuro ai dati<\/span><\/b><span data-contrast=\"none\">, gestendo\u202f<\/span><b><span data-contrast=\"none\">autenticazione, autorizzazioni e permessi<\/span><\/b><span data-contrast=\"none\">\u202fin modo strutturato. Tuttavia, i protocolli di sicurezza (es. OAuth, SAML, OpenID Connect) vengono aggiornati frequentemente e i fornitori possono modificare le modalit\u00e0 di autenticazione.\u202f<\/span><b><span data-contrast=\"none\">Allineare manualmente l\u2019integrazione a questi cambiamenti richiede un monitoraggio costante<\/span><\/b><span data-contrast=\"none\">, con il rischio di vulnerabilit\u00e0 o malfunzionamenti se gli aggiornamenti non vengono applicati tempestivamente.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7b7c7b elementor-widget elementor-widget-text-editor\" data-id=\"c7b7c7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b><span data-contrast=\"none\">L\u2019automazione \u00e8 la soluzione, ma deve soddisfare alcuni requisiti<\/span><\/b>\u00a0<\/h2><p><span data-contrast=\"none\">Per superare queste difficolt\u00e0, l\u2019unica strada \u00e8\u202f<\/span><b><span data-contrast=\"none\">automatizzare le integrazioni<\/span><\/b><span data-contrast=\"none\">. Un\u202f<\/span><b><span data-contrast=\"none\">iPaaS (Integration Platform as a Service)<\/span><\/b><span data-contrast=\"none\">\u202fconsente di\u202f<\/span><b><span data-contrast=\"none\">gestire in modo centralizzato e scalabile<\/span><\/b><span data-contrast=\"none\">\u202fle connessioni tra sistemi, eliminando gran parte della complessit\u00e0 operativa.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">L\u2019adozione di un iPaaS riduce il bisogno di interventi manuali perch\u00e9\u202f<\/span><b><span data-contrast=\"none\">gestisce automaticamente la comunicazione tra sistemi, la gestione degli errori e l\u2019adattamento ai cambiamenti delle API<\/span><\/b><span data-contrast=\"none\">. Questo significa che, invece di dover sviluppare ogni nuova integrazione da zero, si possono sfruttare\u202f<\/span><b><span data-contrast=\"none\">connettori preconfigurati<\/span><\/b><span data-contrast=\"none\">\u202fe strumenti che semplificano la configurazione, garantendo maggiore\u202f<\/span><b><span data-contrast=\"none\">scalabilit\u00e0 e velocit\u00e0 di implementazione<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Tuttavia, per essere davvero efficace, la scelta di un iPaaS deve tenere conto di alcuni aspetti chiave:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">integrazione diretta con la piattaforma ITSM<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Un iPaaS \u00e8 <\/span><b><span data-contrast=\"none\">una piattaforma aggiuntiva<\/span><\/b><span data-contrast=\"none\"> rispetto a quelle gi\u00e0 in uso; perci\u00f2, \u00e8 fondamentale che sia\u202f<\/span><b><span data-contrast=\"none\">nativamente integrato con l\u2019ITSM<\/span><\/b><span data-contrast=\"none\">\u202fe\u202f<\/span><b><span data-contrast=\"none\">gestibile direttamente dalla sua interfaccia<\/span><\/b><span data-contrast=\"none\">. Questo semplifica l\u2019amministrazione dei sistemi, riduce il numero di piattaforme da monitorare e garantisce un flusso pi\u00f9 fluido nella gestione delle integrazioni.<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">vasta libreria di connettori nativi<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Ogni sistema utilizza\u202f<\/span><b><span data-contrast=\"none\">API, protocolli e strutture dati differenti<\/span><\/b><span data-contrast=\"none\">, il che rende cruciale la disponibilit\u00e0 di\u202f<\/span><b><span data-contrast=\"none\">connettori preconfigurati<\/span><\/b><span data-contrast=\"none\">. Una libreria ampia riduce\u202f<\/span><b><span data-contrast=\"none\">i tempi di implementazione, il rischio di incompatibilit\u00e0 e la necessit\u00e0 di sviluppi personalizzati<\/span><\/b><span data-contrast=\"none\">. Inoltre, una piattaforma scalabile deve consentire di\u202f<\/span><b><span data-contrast=\"none\">andare oltre l\u2019ITSM<\/span><\/b><span data-contrast=\"none\">, supportando anche l\u2019<\/span><b><span data-contrast=\"none\">Enterprise Service Management (ESM)<\/span><\/b><span data-contrast=\"none\">, integrandosi con la maggior parte degli strumenti e degli altri servizi aziendali.\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">automazione proattiva e adattativa<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Le integrazioni possono incontrare errori, come l\u2019indisponibilit\u00e0 di un servizio, dati in formato errato o cambiamenti improvvisi nelle API.<\/span> <span data-contrast=\"none\">Un\u202f<\/span><b><span data-contrast=\"none\">iPaaS avanzato<\/span><\/b><span data-contrast=\"none\">\u202fnon si limita a semplici retry automatici, ma include una\u202f<\/span><b><span data-contrast=\"none\">libreria di strumenti di auto-risoluzione <\/span><\/b><span data-contrast=\"none\">in grado di prevedere e gestire scenari critici. <\/span>\u00a0<br \/><span data-contrast=\"none\">Oltre a rilevare il problema, pu\u00f2 adottare automaticamente la soluzione pi\u00f9 adatta, regolando i retry in base alla criticit\u00e0 del servizio e attivando\u202f<\/span><b><span data-contrast=\"none\">flussi di fallback<\/span><\/b><span data-contrast=\"none\">\u202fper garantire la continuit\u00e0 operativa. Inoltre, offre\u202f<\/span><b><span data-contrast=\"none\">notifiche intelligenti e suggerimenti per la risoluzione<\/span><\/b><span data-contrast=\"none\">, riducendo gli interventi manuali. Il\u202f<\/span><b><span data-contrast=\"none\">monitoraggio avanzato e l\u2019analisi predittiva<\/span><\/b><span data-contrast=\"none\">\u202fpermettono di individuare e prevenire errori ricorrenti, migliorando la stabilit\u00e0 complessiva delle integrazioni.<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\">configurazione semplice<\/span><\/b>\u00a0<br \/><span data-contrast=\"none\">Se la configurazione delle integrazioni richiede competenze avanzate di sviluppo o interventi manuali complessi, il vantaggio dell\u2019automazione viene annullato. Un buon iPaaS deve offrire\u202f<\/span><b><span data-contrast=\"none\">un\u2019interfaccia intuitiva e strumenti low-code\/no-code<\/span><\/b><span data-contrast=\"none\">, permettendo\u202f<\/span><b><span data-contrast=\"none\">anche a utenti non tecnici di creare e modificare flussi di lavoro<\/span><\/b><span data-contrast=\"none\">\u202fsenza dover scrivere codice.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc20e1d elementor-widget elementor-widget-text-editor\" data-id=\"dc20e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b><span data-contrast=\"none\">La nostra scelta: Ivanti iPaaS per un ITSM integrato e automatizzato<\/span><\/b>\u00a0<\/h2><p><span data-contrast=\"none\">In\u202f<\/span><a href=\"https:\/\/wegg.it\/\"><span data-contrast=\"none\">WEGG<\/span><\/a><span data-contrast=\"none\"> da anni supportiamo le aziende nella\u202f<\/span><b><span data-contrast=\"none\">gestione dei servizi IT su sistemi ITSM<\/span><\/b><span data-contrast=\"none\">, aiutandole a\u202f<\/span><b><span data-contrast=\"none\">integrare sistemi esterni e sviluppare automazioni<\/span><\/b><span data-contrast=\"none\">\u202fper ottimizzare i flussi di lavoro. Grazie alla nostra esperienza, abbiamo individuato nello\u202f<\/span><b><span data-contrast=\"none\">iPaaS del nostro partner Ivanti<\/span><\/b><span data-contrast=\"none\">\u202fla soluzione pi\u00f9 efficace per questi motivi:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">si basa su Workato<\/span><\/b><span data-contrast=\"none\">, piattaforma leader di mercato secondo il\u202f<\/span><b><span data-contrast=\"none\">Quadrante Magico di Gartner per gli iPaaS<\/span><\/b><span data-contrast=\"none\">, con il vantaggio di essere gi\u00e0\u202f<\/span><b><span data-contrast=\"none\">integrato a livello di interfacce e gestione in Ivanti Neurons per ITSM<\/span><\/b><span data-contrast=\"none\">. Questo consente di\u202f<\/span><b><span data-contrast=\"none\">ridurre il numero di piattaforme da gestire<\/span><\/b><span data-contrast=\"none\">, semplificando il monitoraggio e l\u2019amministrazione delle integrazioni.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">offre una vasta gamma di connettori e recipe predefiniti<\/span><\/b><span data-contrast=\"none\">, che permettono di automatizzare i processi tra diversi sistemi senza necessit\u00e0 di sviluppi complessi, anche grazie a <\/span><b><span data-contrast=\"none\">configurazioni low-code\/no code.\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">\u00e8 scalabile oltre l\u2019ITSM<\/span><\/b><span data-contrast=\"none\">, con recipe che integrano\u202f<\/span><b><span data-contrast=\"none\">strumenti di altri servizi aziendali<\/span><\/b><span data-contrast=\"none\">, supportando una gestione IT e business completamente connessa a livello enterprise.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><div>\u00a0<\/div><p><span data-contrast=\"none\">I\u202f<\/span><b><span data-contrast=\"none\">recipe<\/span><\/b><span data-contrast=\"none\">\u202fin\u202f<\/span><b><span data-contrast=\"none\">Ivanti iPaaS<\/span><\/b><span data-contrast=\"none\">\u202fsono\u202f<\/span><b><span data-contrast=\"none\">flussi di integrazione preconfigurati<\/span><\/b><span data-contrast=\"none\">, cio\u00e8\u202f<\/span><b><span data-contrast=\"none\">pacchetti di automazione gi\u00e0 pronti all\u2019uso<\/span><\/b><span data-contrast=\"none\">. Ognuno di questi definisce\u202f<\/span><b><span data-contrast=\"none\">trigger, azioni e logiche di trasformazione dei dati<\/span><\/b><span data-contrast=\"none\">. Un esempio concreto riguarda un nostro cliente che necessitava di\u202f<\/span><b><span data-contrast=\"none\">integrare Jira con Neurons per ITSM<\/span><\/b><span data-contrast=\"none\">\u202fper sincronizzare i ticket. Se non avesse avuto a disposizione Ivanti iPaaS con i suoi\u202f<\/span><b><span data-contrast=\"none\">recipe predefiniti<\/span><\/b><span data-contrast=\"none\">, avrebbe dovuto:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"none\">coinvolgere i team di sviluppo<\/span><\/b><span data-contrast=\"none\">\u202fdi entrambi i sistemi per definire i requisiti tecnici<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><b><span data-contrast=\"none\">scrivere codice personalizzato<\/span><\/b><span data-contrast=\"none\">\u202fper garantire la compatibilit\u00e0 tra le piattaforme<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:763,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><b><span data-contrast=\"none\">eseguire test e coordinare le attivit\u00e0<\/span><\/b><span data-contrast=\"none\">\u202fper assicurare il corretto trasferimento dei dati<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><div>\u00a0<\/div><p><span data-contrast=\"none\">Questo approccio\u202f<\/span><b><span data-contrast=\"none\">avrebbe richiesto settimane o mesi di lavoro<\/span><\/b><span data-contrast=\"none\">, con costi elevati e un elevato rischio di errori durante lo sviluppo.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Con\u202f<\/span><b><span data-contrast=\"none\">Ivanti iPaaS<\/span><\/b><span data-contrast=\"none\">, invece, il\u202f<\/span><b><span data-contrast=\"none\">recipe preconfigurato per Jira<\/span><\/b><span data-contrast=\"none\">\u202fha permesso di completare l\u2019integrazione\u202f<\/span><b><span data-contrast=\"none\">in pochi giorni<\/span><\/b><span data-contrast=\"none\">, riducendo drasticamente il tempo e le risorse necessarie per il progetto. Oltre a semplificare la connessione tra i sistemi,\u202f<\/span><b><span data-contrast=\"none\">il pacchetto include anche la gestione automatizzata degli errori e il monitoraggio continuo<\/span><\/b><span data-contrast=\"none\">, garantendo retry intelligenti, flussi di fallback e una supervisione costante delle integrazioni.\u202f<\/span>\u00a0<\/p><p><span data-contrast=\"none\">Per vederlo in azione, consigliamo di iscriversi <\/span><a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.ivanti.com%2Fit%2Flp%2Fitsm%2Fwebinars%2F2025%2Fneurons-for-ipaas-come-integrare-itsm%3Futm_medium%3Dpartner%26utm_source%3Doutreach%26utm_campaign%3D2025-EMEA-SOUTH-IT-EXM-Ipaas-Webinar-Feb-19%26utm_term%3D%26utm_content%3DWEGG%26utm_adgroup%3D%26elqCampaignId%3D5322&amp;data=05%7C02%7Ccamilla.bottin%40wegg.it%7C6badc833f4384cbde64708dd3c534fe2%7C2a1da50443a44e0e904cfcb788589610%7C0%7C0%7C638733050778870800%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=thnXpwR3SAfhzCL6B%2F0gu2VNkR62Uu%2BoI14Fxd9ccvg%3D&amp;reserved=0\"><span data-contrast=\"none\">al webinar in programma il 19 febbraio.<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b1b427 elementor-widget elementor-widget-text-editor\" data-id=\"4b1b427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b><span data-contrast=\"none\">Conclusione<\/span><\/b>&nbsp;<\/h2>\n<p><span data-contrast=\"none\">Oggi la tecnologia rappresenta\u202f<\/span><b><span data-contrast=\"none\">la chiave per liberarsi da inefficienze e sprechi di tempo<\/span><\/b><span data-contrast=\"none\">. Automatizzare le integrazioni ITSM con tecnologie come\u202f<\/span><b><span data-contrast=\"none\">Ivanti iPaaS<\/span><\/b><span data-contrast=\"none\">\u202fsignifica non solo\u202f<\/span><b><span data-contrast=\"none\">ridurre il carico di lavoro manuale<\/span><\/b><span data-contrast=\"none\">, ma anche garantire\u202f<\/span><b><span data-contrast=\"none\">dati accurati e sempre aggiornati<\/span><\/b><span data-contrast=\"none\">, fondamentali per prendere decisioni informate e migliorare le operazioni IT.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"none\">Un\u202f<\/span><b><span data-contrast=\"none\">team IT pi\u00f9 produttivo<\/span><\/b><span data-contrast=\"none\">\u202fpu\u00f2 finalmente\u202f<\/span><b><span data-contrast=\"none\">concentrarsi su attivit\u00e0 strategiche<\/span><\/b><span data-contrast=\"none\">, anzich\u00e9 gestire problemi tecnici e riconciliazioni manuali. Questo si traduce in\u202f<\/span><b><span data-contrast=\"none\">una maggiore qualit\u00e0 dei servizi erogati<\/span><\/b><span data-contrast=\"none\">, un\u2019azienda pi\u00f9 agile e un IT che diventa\u202f<\/span><b><span data-contrast=\"none\">motore di innovazione e crescita<\/span><\/b><span data-contrast=\"none\">. <\/span>&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4c0349\" data-id=\"d4c0349\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54a6278 elementor-widget elementor-widget-text-editor\" data-id=\"54a6278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Approfondimenti<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dceb23 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6dceb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42796 post type-post status-publish format-standard has-post-thumbnail hentry category-approfondimenti category-asset-management category-riduzione-non-conformita category-riduzione-spesa-it category-spend-optimization tag-assistente-ai tag-azure tag-costi-azure-mca tag-licenze-microsoft tag-mca tag-microsoft tag-microsoft-365 tag-microsoft-367 tag-spend-optimization\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/tagging-e-governance-dei-costi-cloud-il-lavoro-che-nessuno-vuole-fare-e-che-cambia-tutto\/\" >\n\t\t\t\tTagging e governance dei costi cloud: il lavoro che nessuno vuole fare e che cambia tutto\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42788 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/un-laboratorio-di-design-thinking-in-wegg\/\" >\n\t\t\t\tUn laboratorio di Design Thinking in WEGG\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42773 post type-post status-publish format-standard has-post-thumbnail hentry category-approfondimenti category-business-process-management category-data-driven-decision-making category-digital-experience category-digital-service-experience category-digitalizzazione-processi category-facilitare-adozione-digitale category-migliorare-processo-decisionale category-process-automation category-tecnologia-low-code tag-ai tag-digitalizzazione tag-ecosistema-digitale tag-gestione-dei-processi-aziendali tag-innovazione-it tag-integrazione-tecnologica tag-intelligenza-artificiale tag-mendix tag-ottimizzazione-dei-costi tag-piattaforma-low-code tag-sostenibilita-digitale tag-tecnologia-aziendale\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/scegli-oggi-dove-far-girare-le-applicazioni-ma-sarai-libero-di-cambiare-domani\/\" >\n\t\t\t\tScegli oggi dove far girare le applicazioni. Ma sarai libero di cambiare domani?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42758 post type-post status-publish format-standard has-post-thumbnail hentry category-approfondimenti category-asset-management category-riduzione-non-conformita category-riduzione-spesa-it category-spend-optimization tag-assistente-ai tag-azure tag-costi-azure-mca tag-licenze-microsoft tag-maac tag-mca tag-microsoft tag-microsoft-365 tag-microsoft-367-e7 tag-sam tag-spend-optimization\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/maac-perche-la-negoziazione-del-commitment-azure-e-un-tema-caldo\/\" >\n\t\t\t\tMACC: perch\u00e9 la negoziazione del commitment Azure \u00e8 un tema caldo\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42747 post type-post status-publish format-standard has-post-thumbnail hentry category-news tag-wellfare\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/wegg-allevento-on-boarding-sali-a-bordo-della-rete-well-fare\/\" >\n\t\t\t\tWEGG all\u2019evento \u201cON BOARDING: Sali a bordo della rete WELL-FARE\u201d\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42682 post type-post status-publish format-standard has-post-thumbnail hentry category-digital-service-experience category-live-event tag-low-code tag-mendix\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/partecipa-con-wegg-al-connect-italy-alla-ducati-factory\/\" >\n\t\t\t\tPartecipa con WEGG\u00a0al\u00a0Mendix\u00a0Connect\u00a0Italy\u00a0alla Ducati\u00a0Factory!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc87895 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc87895\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e6f41e\" data-id=\"7e6f41e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01244f8 elementor-widget elementor-widget-image\" data-id=\"01244f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2022\/04\/02-s-pattern02.png\" title=\"02-s pattern02\" alt=\"02-s pattern02\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1655px; --smush-placeholder-aspect-ratio: 1655\/388;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb98fd6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cb98fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 92.25 92.25\" style=\"enable-background:new 0 0 92.25 92.25;\" xml:space=\"preserve\"><polygon points=\"90.25,2.93 90.25,88.84 1.41,0 0,1.41 88.84,90.25 2.93,90.25 2.93,92.25 92.25,92.25 92.25,2.93 \"><\/polygon><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f32d69c elementor-widget elementor-widget-heading\" data-id=\"f32d69c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vorresti migliorare la gestione dei servizi?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20b313 elementor-widget elementor-widget-heading\" data-id=\"a20b313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTATTACI PER UNA CONSULENZA!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe88395 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fe88395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372754d elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"372754d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contattaci per una consulenza\" aria-label=\"Contattaci per una consulenza\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"39783\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"372754d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ITSM e integrazioni esterne: gli ostacoli invisibili che rallentano il team IT - WEGG\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"39783\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNome:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCognome:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_298f6a1 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_298f6a1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail aziendale:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_298f6a1]\" id=\"form-field-field_298f6a1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_fa5f1b6 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fa5f1b6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNumero di Telefono:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_fa5f1b6]\" id=\"form-field-field_fa5f1b6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Sono accettati solo numeri e caratteri telefonici (#, -, *, ecc.).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_c83c665 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c83c665\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRuolo aziendale:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_c83c665]\" id=\"form-field-field_c83c665\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSpiegaci meglio la tua situazione:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_687c4cc elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_687c4cc]\" id=\"form-field-field_687c4cc\" class=\"elementor-field 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