{"id":39146,"date":"2025-01-07T16:49:25","date_gmt":"2025-01-07T16:49:25","guid":{"rendered":"https:\/\/wegg.it\/?p=39146"},"modified":"2025-04-18T07:51:21","modified_gmt":"2025-04-18T07:51:21","slug":"documentazione-creazione-service-request","status":"publish","type":"post","link":"https:\/\/wegg.it\/eng\/documentazione-creazione-service-request\/","title":{"rendered":"Ivanti Endpoint Manager: Documentazione Creazione Service Request"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"39146\" class=\"elementor elementor-39146\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53e0c95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53e0c95\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-531edbf\" data-id=\"531edbf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bb2f54 elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8bb2f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 92.25 92.25\" style=\"enable-background:new 0 0 92.25 92.25;\" xml:space=\"preserve\"><polygon points=\"90.25,2.93 90.25,88.84 1.41,0 0,1.41 88.84,90.25 2.93,90.25 2.93,92.25 92.25,92.25 92.25,2.93 \"><\/polygon><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ee191b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ee191b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c6e3a6\" data-id=\"2c6e3a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20926b3 elementor-widget elementor-widget-image\" data-id=\"20926b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"432\" src=\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-1024x553.png\" class=\"attachment-large size-large wp-image-39407\" alt=\"\" srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-1024x553.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-300x162.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-768x415.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-1536x830.png 1536w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1-18x10.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71e4747 elementor-widget elementor-widget-text-editor\" data-id=\"71e4747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"wp-block wp-block-post-title block-editor-block-list__block editor-post-title editor-post-title__input rich-text\" role=\"textbox\" contenteditable=\"true\" aria-label=\"Aggiungi titolo\" aria-multiline=\"true\">Ivanti Endpoint Manager: Documentazione Creazione Service Request<\/h1><p>Per creare una nuova Service Request clicchiamo su \u201cMORE\u201d, successivamente cerchiamo Request Offering e lo clicchiamo,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd9b13 elementor-widget elementor-widget-image\" data-id=\"ccd9b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"1\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNDcsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMS0yLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"383\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2-1024x490.png\" class=\"attachment-large size-large wp-image-39147 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2-1024x490.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2-300x144.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2-768x368.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/1-2.png 1472w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/383;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2f4f3 elementor-widget elementor-widget-text-editor\" data-id=\"3c2f4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>si aprir\u00e0 la seguente pagina nella quale dovremmo posizionare il cursore su \u201cNew\u201d e selezionare \u201cRequest Offering\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03889ee elementor-widget elementor-widget-image\" data-id=\"03889ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNDgsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMi0yLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"378\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2.png\" class=\"attachment-large size-large wp-image-39148 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2.png 960w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2-300x142.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2-768x363.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/2-2-18x9.png 18w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/378;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8877212 elementor-widget elementor-widget-text-editor\" data-id=\"8877212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Una volta selezionato si aprir\u00e0 questa pagina dove dovremmo selezionare:<\/p><ul><li>il tipo di servizio<\/li><li>Il nome<\/li><li>la categoria<\/li><\/ul><p>Per selezionare la categoria dobbiamo cliccare su \u201cAdd category\u201d, dal popup apertosi selezionare la pi\u00f9 inerente a quello che ci serve e cliccare su ok<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfd3d5 elementor-widget elementor-widget-image\" data-id=\"cdfd3d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"3\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNDksInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMy0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"378\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1-1024x484.png\" class=\"attachment-large size-large wp-image-39149 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1-1024x484.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1-300x142.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1-768x363.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/3-1.png 1472w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/378;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6e898 elementor-widget elementor-widget-text-editor\" data-id=\"7a6e898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Per proseguire nella configurazione possiamo cliccare su \u201cNEXT\u201d in basso a destra o sulla seconda tab in alto a sinistra \u201c2. Design\u2026.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60c4f15 elementor-widget elementor-widget-image\" data-id=\"60c4f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTAsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvNC0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"378\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1-1024x484.png\" class=\"attachment-large size-large wp-image-39150 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1-1024x484.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1-300x142.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1-768x363.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/4-1.png 1472w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/378;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd8ef5e elementor-widget elementor-widget-text-editor\" data-id=\"cd8ef5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Qui possiamo inserire i campi che vogliamo mostrare nella Richiesta trascinandoli dalla sezione a destra, io per esempio ho messo:<\/p><ul><li>Un campo di testo<\/li><li>Un\u2019area di testo (l\u2019unica cosa che cambia dal campo di testo \u00e8 che questa \u00e8 pi\u00f9 grande e permette l\u2019inserimento di testo multilinea)<\/li><li>Un Checkbox<\/li><li>Una lista<\/li><\/ul><p>Una volta inseriti questi campi possono ovviamente essere rinominati e per farlo basta cliccare sul nome di esempio che viene inserito in automatico, quindi per esempio basta cliccare su \u201cText Field 1\u201d e si potr\u00e0 rinominarlo senza problemi.<\/p><p>Ci sono ulteriori implementazioni da fare per\u00f2 in base a quello che si vuole ottenere, quindi clicchiamo sulla matita blu di fianco al campo che vogliamo modificare, questa finestra verr\u00e0 aperta<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d230af9 elementor-widget elementor-widget-image\" data-id=\"d230af9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTEsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvNS0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"363\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1-768x363.png\" class=\"attachment-medium_large size-medium_large wp-image-39151 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1-768x363.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1-300x142.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1-1024x484.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/5-1.png 1472w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/363;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f2b42 elementor-widget elementor-widget-text-editor\" data-id=\"63f2b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Qui possiamo in ordine di tab:<\/p><ul><li>Inserire un valore di default che vedremo appena apriremo la Richiesta dal potale operatore, per esempio premendo su \u201cFunction\u201d e selezionando \u201cCurrent User: Display Name\u201d diamo la possibilit\u00e0 di inserire in automatico il nome dell\u2019utente che ha aperto la richiesta<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c6e51 elementor-widget elementor-widget-image\" data-id=\"17c6e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"6\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTIsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvNi0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"362\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-39152 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1-768x362.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1-1024x482.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/6-1.png 1472w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/362;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b87895e elementor-widget elementor-widget-text-editor\" data-id=\"b87895e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Modificare le dimensioni del campo.<\/li><li>Inseriamo una nota d\u2019aiuto per l\u2019utente, sulla destra del campo comparir\u00e0 un cerchio con all\u2019interno un punto di domanda, se si passa il cursore sopra verr\u00e0 visualizzato il messaggio che abbiamo inserito.<\/li><li>Possiamo decidere se rendere il campo visibile o se renderlo visibile con determinate condizioni.<\/li><\/ul><p>Quindi per esempio posso realizzare una funzione dove dico questo campo \u00e8 visibile sono se il campo precedente \u00e8 stato compilato.<\/p><ul><li>Possiamo decidere se rendere il campo obbligatorio o se renderlo obbligatorio con determinate condizioni.<\/li><li>Possiamo decidere se rendere il campo editabile o se renderlo editabile con determinate condizioni.<\/li><\/ul><p>Questo pu\u00f2 essere utile per esempio se abbiamo un campo che viene calcolato di default con il nome dell\u2019utente che ha aperto la richiesta, in questo modo se lo mettiamo non editabile l\u2019utente non pu\u00f2 modificare il campo che \u00e8 gi\u00e0 stato compilato in automatico.<\/p><ul><li>In questo punto troviamo il valore che utilizer\u00e0 il sistema internamente per registrare del campo, quindi, non \u00e8 obbligatorio ma consigliamo di inserire lo stesso nome che si \u00e8 dato al campo rimuovendo eventuali spazi tra una parola e l\u2019altra e mettendo le iniziali magliuscole, di modo che in futuro sia pi\u00f9 facile da trovare.<\/li><\/ul><p>In un campo Lista troviamo una sezione in pi\u00f9 nella quale possiamo creare una lista da zero premdo il pi\u00f9 verde su \u201cCustom\u201d che per\u00f2 non viene salvata a sistema e viene utilizzata solo in quella richiesta, oppure selezionare una lista gi\u00e0 esistente da \u201cValidation list\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6444ada elementor-widget elementor-widget-image\" data-id=\"6444ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"7\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTMsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvNy0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"363\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1-768x363.png\" class=\"attachment-medium_large size-medium_large wp-image-39153 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1-768x363.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1-300x142.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1-1024x484.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/7-1.png 1472w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/363;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac7ec60 elementor-widget elementor-widget-image\" data-id=\"ac7ec60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"8\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTQsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvOC0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"362\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-39154 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1-768x362.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1-1024x482.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/8-1.png 1472w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/362;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d57945 elementor-widget elementor-widget-text-editor\" data-id=\"7d57945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finito con la configurazione dei campo andiamo alla tab successiva, dove potremmo decidere se creare un Workflow, per farlo basta cliccare su \u201cWorkflow\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c97317f elementor-widget elementor-widget-image\" data-id=\"c97317f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"9\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTUsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvOS0xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"362\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-39155 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1-768x362.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/9-1.png 960w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/362;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1151208 elementor-widget elementor-widget-text-editor\" data-id=\"1151208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Una volta cliccatoci, sulla sinistra troveremo le azioni che trascinando sulla destra possiamo inserire nel Workflow, quindi come prima cosa mettiamo un blocco di Start e uno di End e aggiungiamo un po\u2019 di blocchi per creare un Workflow molto semplice, per esempio mettiamo un blocco di update e uno di send email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6023bcf elementor-widget elementor-widget-image\" data-id=\"6023bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"10\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTYsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTAucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"360\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10-768x360.png\" class=\"attachment-medium_large size-medium_large wp-image-39156 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10-768x360.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/10.png 964w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/360;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ca22dc elementor-widget elementor-widget-text-editor\" data-id=\"5ca22dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nel blocco di update andiamo a fare doppio click e modifichiamo lo status della richiesta facendo in modo che una volta aperta lo status passi subito ad approved, all\u2019interno di questo blocco possiamo trovare tutti i campi inserenti all\u2019oggetto Richiesta di Servizio anche eventuali campi non visibili in form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dae7dee elementor-widget elementor-widget-image\" data-id=\"dae7dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"11\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTcsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTEtMS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"362\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-39157 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1-768x362.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/11-1.png 964w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/362;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e08959c elementor-widget elementor-widget-text-editor\" data-id=\"e08959c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>nel blocco del send email invece inviamo una mail all\u2019utente avvisandolo che la richiesta \u00e8 stata approvata, per fare ci\u00f2 dobbiamo:<\/p><ul><li>Compilare il campo \u201cFrom\u201d con l\u2019indirizzo desiderato<\/li><li>Compilare il campo \u201cTo\u201d, se vogliamo che la mail arrivi all\u2019utente che ha aperto la richiesta, utilizziamo la formula presente nello screenshot<\/li><li>Inseriamo un oggetto nel campo \u201cSubject\u201d<\/li><li>Inseriamo il corpo della mail nel campo \u201cBody\u201d<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bf6d00 elementor-widget elementor-widget-image\" data-id=\"9bf6d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"12\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTgsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTItMi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"347\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2-768x347.png\" class=\"attachment-medium_large size-medium_large wp-image-39158 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2-768x347.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2-300x136.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/12-2.png 964w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/347;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1df7ff elementor-widget elementor-widget-image\" data-id=\"d1df7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"13\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNTksInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTMtMS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"373\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1-768x373.png\" class=\"attachment-medium_large size-medium_large wp-image-39159 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1-768x373.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1-300x146.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/13-1.png 964w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/373;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10f7c62 elementor-widget elementor-widget-text-editor\" data-id=\"10f7c62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finito in questa pagina possiamo andare alla successiva, qui dobbiamo decidere se pubblicare la richiesta o tenerla nascosta, per pubblicarla selezioniamo \u201cPublished\u201d dalla lista presente su \u201cStatus\u201d, l\u2019ultima cosa che dobbiamo fare ora \u00e8 cliccare su \u201cAdd\u201d in basso a sinistra per aggiungere la riga che si vede nello screenshot, questo dar\u00e0 la possibilit\u00e0 a tutti gli operatori di vedere la richiesta, poterla aprire e inserire i dati.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2bfd4 elementor-widget elementor-widget-image\" data-id=\"7d2bfd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"14\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNjAsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTQucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"362\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-39160 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14-768x362.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14-300x141.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14-18x8.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/14.png 960w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/362;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-928dc2b elementor-widget elementor-widget-text-editor\" data-id=\"928dc2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se invece vogliamo segregare la richiesta in modo che solo alcuni utenti possano visionarla possiamo cliccare sull\u2019 \u201cAny\u201d sotto la colonna \u201cOrg.Unit\u201d o \u201cLocation\u201d, apparir\u00e0 un popup dove potremmo decidere che valore inserire, in questo modo decidiamo di utilizzare il campo location per effettuare una segregazione e inserendo Londra, solo gli utenti che appartengono a quella location potranno visionare la richiesta.<\/p><p>Volendo inserendo un\u2019altra riga premendo di nuovo in basso a sinistra su \u201cAdd\u201d, possiamo anche fare in modo che gli utenti appartenenti a Londra non possano modificare la richiesta mentre gli utenti che appartengono a Roma si, per farlo basta rimuovere la spunta su edit dalla prima riga.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95b27de elementor-widget elementor-widget-image\" data-id=\"95b27de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"15\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzkxNjEsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMlwvMTUucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"371\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15-768x371.png\" class=\"attachment-medium_large size-medium_large wp-image-39161 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15-768x371.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15-300x145.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15-18x9.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/12\/15.png 960w\" data-sizes=\"(max-width: 768px) 100vw, 768px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 768px; --smush-placeholder-aspect-ratio: 768\/371;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f6dcd8 elementor-widget elementor-widget-text-editor\" data-id=\"9f6dcd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quando avremo finito di gestire la segregazione l\u2019unica cosa da fare sar\u00e0 cliccare su \u201cSAVE &amp; EXIT\u201d, poi andare nel portale operatore per controllare che la richiesta sia stata inserita correttamente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4c0349\" data-id=\"d4c0349\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54a6278 elementor-widget elementor-widget-text-editor\" data-id=\"54a6278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Insights<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dceb23 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6dceb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-36048 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-service-manager-effettuare-filtri-ricerche-veloci\/\" >\n\t\t\t\tIvanti Service Manager: come effettuare filtri in lista e ricerche veloci\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35684 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-itsm-quick-action-estrazione-dati-excel\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come creare una quick action per estrazione di dati su Excel\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33018 post type-post status-publish format-standard has-post-thumbnail hentry category-knowledge-base category-snow-software\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/snow-license-manager-report-compliance-con-dati-sbagliati\/\" >\n\t\t\t\tSnow License Manager: cosa fare se i report di compliance mostrano dati sbagliati\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-41423 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-endpoint-manager-come-configurare-un-utente-read-only-in-ivanti-endpoint-managerper-i-report\/\" >\n\t\t\t\tIvanti Endpoint manager: Come configurare un utente Read-Only per i report in Ivanti Endpoint Manager\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33123 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-endpoint-manager-errore-attivazione-core-server\/\" >\n\t\t\t\tIvanti Endpoint Manager: cosa fare quando c&#8217;\u00e8 un errore nell&#8217;attivazione del Core Server\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38929 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/aggiornamenti-sulla-sicurezza-della-remote-console-in-ivanti-epm-2024\/\" >\n\t\t\t\tIvanti Endpoint Manager: Aggiornamenti sulla sicurezza della Remote Console in Ivanti EPM 2024\u00a0\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc87895 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc87895\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e6f41e\" data-id=\"7e6f41e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-434b3e3 elementor-widget elementor-widget-spacer\" data-id=\"434b3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01244f8 elementor-widget elementor-widget-image\" data-id=\"01244f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2022\/04\/02-s-pattern02.png\" title=\"02-s pattern02\" alt=\"02-s pattern02\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1655px; --smush-placeholder-aspect-ratio: 1655\/388;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb98fd6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cb98fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 92.25 92.25\" style=\"enable-background:new 0 0 92.25 92.25;\" xml:space=\"preserve\"><polygon points=\"90.25,2.93 90.25,88.84 1.41,0 0,1.41 88.84,90.25 2.93,90.25 2.93,92.25 92.25,92.25 92.25,2.93 \"><\/polygon><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f32d69c elementor-widget elementor-widget-heading\" data-id=\"f32d69c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can't you solve the issue?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20b313 elementor-widget elementor-widget-heading\" data-id=\"a20b313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACT SUPPORT!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2f64c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2f64c0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdc84b9\" data-id=\"fdc84b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ea6147 elementor-align-left elementor-widget elementor-widget-global elementor-global-40517 elementor-widget-button\" data-id=\"1ea6147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/wegg-amc.ivanticloud.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Apri un ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Guida completa per creare e configurare una Service Request con campi personalizzati, workflow, e opzioni di pubblicazione.<\/p>","protected":false},"author":8838,"featured_media":39407,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[224,211],"tags":[],"class_list":["post-39146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ivanti","category-knowledge-base"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG<\/title>\n<meta name=\"description\" content=\"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG\" \/>\n<meta property=\"og:description\" content=\"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wegg.it\/eng\/documentazione-creazione-service-request\/\" \/>\n<meta property=\"og:site_name\" content=\"WEGG\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-07T16:49:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-18T07:51:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1106\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Giovanni Pigatto\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Giovanni Pigatto\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/\"},\"author\":{\"name\":\"Giovanni Pigatto\",\"@id\":\"https:\/\/www.wegg.it\/#\/schema\/person\/5e227588aab87e757d5d534e846725c2\"},\"headline\":\"Ivanti Endpoint Manager: Documentazione Creazione Service Request\",\"datePublished\":\"2025-01-07T16:49:25+00:00\",\"dateModified\":\"2025-04-18T07:51:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/\"},\"wordCount\":942,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.wegg.it\/#organization\"},\"image\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png\",\"articleSection\":[\"Ivanti\",\"Knowledge Base\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/\",\"url\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/\",\"name\":\"Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG\",\"isPartOf\":{\"@id\":\"https:\/\/www.wegg.it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png\",\"datePublished\":\"2025-01-07T16:49:25+00:00\",\"dateModified\":\"2025-04-18T07:51:21+00:00\",\"description\":\"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.\",\"breadcrumb\":{\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wegg.it\/documentazione-creazione-service-request\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage\",\"url\":\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png\",\"contentUrl\":\"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png\",\"width\":2048,\"height\":1106},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wegg.it\/documentazione-creazione-service-request\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wegg.it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ivanti Endpoint Manager: Documentazione Creazione Service Request\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.wegg.it\/#website\",\"url\":\"https:\/\/www.wegg.it\/\",\"name\":\"WEGG\",\"description\":\"The Impact factory\",\"publisher\":{\"@id\":\"https:\/\/www.wegg.it\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.wegg.it\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.wegg.it\/#organization\",\"name\":\"WEGG\",\"url\":\"https:\/\/www.wegg.it\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wegg.it\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wegg.it\/wp-content\/uploads\/2022\/03\/cropped-WEGG-marchio-RGB.png\",\"contentUrl\":\"https:\/\/wegg.it\/wp-content\/uploads\/2022\/03\/cropped-WEGG-marchio-RGB.png\",\"width\":968,\"height\":236,\"caption\":\"WEGG\"},\"image\":{\"@id\":\"https:\/\/www.wegg.it\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/it.linkedin.com\/company\/wegg-theimpactfactory\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.wegg.it\/#\/schema\/person\/5e227588aab87e757d5d534e846725c2\",\"name\":\"Giovanni Pigatto\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wegg.it\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/20c04987ca0abd06eb1633671384a5bbbc303cb7fca2f73977063883cd224a19?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/20c04987ca0abd06eb1633671384a5bbbc303cb7fca2f73977063883cd224a19?s=96&d=mm&r=g\",\"caption\":\"Giovanni Pigatto\"},\"url\":\"https:\/\/wegg.it\/eng\/author\/gpigatto\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG","description":"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG","og_description":"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.","og_url":"https:\/\/wegg.it\/eng\/documentazione-creazione-service-request\/","og_site_name":"WEGG","article_published_time":"2025-01-07T16:49:25+00:00","article_modified_time":"2025-04-18T07:51:21+00:00","og_image":[{"width":2048,"height":1106,"url":"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png","type":"image\/png"}],"author":"Giovanni Pigatto","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Giovanni Pigatto","Est. reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#article","isPartOf":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/"},"author":{"name":"Giovanni Pigatto","@id":"https:\/\/www.wegg.it\/#\/schema\/person\/5e227588aab87e757d5d534e846725c2"},"headline":"Ivanti Endpoint Manager: Documentazione Creazione Service Request","datePublished":"2025-01-07T16:49:25+00:00","dateModified":"2025-04-18T07:51:21+00:00","mainEntityOfPage":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/"},"wordCount":942,"commentCount":0,"publisher":{"@id":"https:\/\/www.wegg.it\/#organization"},"image":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage"},"thumbnailUrl":"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png","articleSection":["Ivanti","Knowledge Base"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/wegg.it\/documentazione-creazione-service-request\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/","url":"https:\/\/wegg.it\/documentazione-creazione-service-request\/","name":"Ivanti Endpoint Manager: Documentazione Creazione Service Request - WEGG","isPartOf":{"@id":"https:\/\/www.wegg.it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage"},"image":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage"},"thumbnailUrl":"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png","datePublished":"2025-01-07T16:49:25+00:00","dateModified":"2025-04-18T07:51:21+00:00","description":"Scopri come creare, configurare e pubblicare una Service Request con campi personalizzati e workflow ottimizzati.","breadcrumb":{"@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wegg.it\/documentazione-creazione-service-request\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#primaryimage","url":"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png","contentUrl":"https:\/\/wegg.it\/wp-content\/uploads\/2025\/01\/15-1.png","width":2048,"height":1106},{"@type":"BreadcrumbList","@id":"https:\/\/wegg.it\/documentazione-creazione-service-request\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wegg.it\/"},{"@type":"ListItem","position":2,"name":"Ivanti Endpoint Manager: Documentazione Creazione Service Request"}]},{"@type":"WebSite","@id":"https:\/\/www.wegg.it\/#website","url":"https:\/\/www.wegg.it\/","name":"WEGG","description":"The Impact factory","publisher":{"@id":"https:\/\/www.wegg.it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wegg.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.wegg.it\/#organization","name":"WEGG","url":"https:\/\/www.wegg.it\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wegg.it\/#\/schema\/logo\/image\/","url":"https:\/\/wegg.it\/wp-content\/uploads\/2022\/03\/cropped-WEGG-marchio-RGB.png","contentUrl":"https:\/\/wegg.it\/wp-content\/uploads\/2022\/03\/cropped-WEGG-marchio-RGB.png","width":968,"height":236,"caption":"WEGG"},"image":{"@id":"https:\/\/www.wegg.it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/it.linkedin.com\/company\/wegg-theimpactfactory"]},{"@type":"Person","@id":"https:\/\/www.wegg.it\/#\/schema\/person\/5e227588aab87e757d5d534e846725c2","name":"Giovanni Pigatto","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wegg.it\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/20c04987ca0abd06eb1633671384a5bbbc303cb7fca2f73977063883cd224a19?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/20c04987ca0abd06eb1633671384a5bbbc303cb7fca2f73977063883cd224a19?s=96&d=mm&r=g","caption":"Giovanni Pigatto"},"url":"https:\/\/wegg.it\/eng\/author\/gpigatto\/"}]}},"_links":{"self":[{"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/posts\/39146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/users\/8838"}],"replies":[{"embeddable":true,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/comments?post=39146"}],"version-history":[{"count":22,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/posts\/39146\/revisions"}],"predecessor-version":[{"id":40845,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/posts\/39146\/revisions\/40845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/media\/39407"}],"wp:attachment":[{"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/media?parent=39146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/categories?post=39146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wegg.it\/eng\/wp-json\/wp\/v2\/tags?post=39146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}