{"id":37733,"date":"2024-06-14T09:26:24","date_gmt":"2024-06-14T09:26:24","guid":{"rendered":"https:\/\/wegg.it\/?p=37733"},"modified":"2025-04-16T13:14:00","modified_gmt":"2025-04-16T13:14:00","slug":"ivanti-neurons-per-itsm-come-creare-una-quick-action-per-assegnarsi-un-incidente-e-contestualmente-impostare-lo-stato-su-attivo","status":"publish","type":"post","link":"https:\/\/wegg.it\/eng\/ivanti-neurons-per-itsm-come-creare-una-quick-action-per-assegnarsi-un-incidente-e-contestualmente-impostare-lo-stato-su-attivo\/","title":{"rendered":"Ivanti Neurons per ITSM: come creare una quick action per assegnarsi un incidente e contestualmente impostare lo stato su \u201cAttivo\u201d"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"37733\" class=\"elementor elementor-37733\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53e0c95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53e0c95\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-531edbf\" data-id=\"531edbf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bb2f54 elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8bb2f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 92.25 92.25\" style=\"enable-background:new 0 0 92.25 92.25;\" xml:space=\"preserve\"><polygon points=\"90.25,2.93 90.25,88.84 1.41,0 0,1.41 88.84,90.25 2.93,90.25 2.93,92.25 92.25,92.25 92.25,2.93 \"><\/polygon><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ee191b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ee191b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c6e3a6\" data-id=\"2c6e3a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20926b3 elementor-widget elementor-widget-image\" data-id=\"20926b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"785\" height=\"424\" src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/IvantiNeurons_QuickAction.png\" class=\"attachment-large size-large wp-image-37735\" alt=\"\" srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/IvantiNeurons_QuickAction.png 785w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/IvantiNeurons_QuickAction-300x162.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/IvantiNeurons_QuickAction-768x415.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/IvantiNeurons_QuickAction-18x10.png 18w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71e4747 elementor-widget elementor-widget-text-editor\" data-id=\"71e4747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At <strong>Ivanti Neurons per ITSM<\/strong> \u00e8 disponibile <strong>una quick action<\/strong> ensure <strong>permette <\/strong><strong>of<\/strong> <strong>accelerare e automatizzare<\/strong> le azioni di <strong>assegnazione utente, team e stato di un incidente<\/strong>.<br \/><br \/>Per poter risolvere un incidente, infatti, \u00e8 necessaria l\u2019assegnazione a una persona e l\u2019indicazione del team di appartenenza. Lo stato \u201cattivo\u201d, inoltre, permette di tracciare <strong>gli incidenti non ancora risolti<\/strong> in attesa di risoluzione.<\/p><p>Con questa quick action queste tre azioni vengono eseguite contestualmente con un unico bottone che assegna a s\u00e9 stessi l\u2019incidente, assegna automaticamente anche il proprio team e imposta lo stato ad \u201cattivo\u201d.<\/p><p>Come si fa?<\/p><ul><li>Il primo passo \u00e8 effettuare il login su <strong>Ivanti Service<\/strong><strong> Manager<\/strong> to ease the <strong>il ruolo di Amministratore<\/strong>.<\/li><li>Una volta che hai effettuato l\u2019accesso, premi sulla chiave inglese che appare di fianco all\u2019utenza di accesso.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd9b13 elementor-widget elementor-widget-image\" data-id=\"ccd9b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction1\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3MzcsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"296\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1-1024x379.png\" class=\"attachment-large size-large wp-image-37737 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1-1024x379.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1-300x111.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1-768x284.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1-18x7.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction1.png 1358w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/296;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6e898 elementor-widget elementor-widget-text-editor\" data-id=\"7a6e898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Si aprir\u00e0 un\u2019altra scheda, chiamata \u201c<strong>Ivanti Service Manager Configuration Interface<\/strong>\u201d. Sotto la voce \u201cBuild\u201d clicca su \u201cBusiness Objects\u201d e apri successivamente <strong>l\u2019oggetto \u201cIncident\u201d.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d230af9 elementor-widget elementor-widget-image\" data-id=\"d230af9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3MzgsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24yLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"587\" height=\"800\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction2.png\" class=\"attachment-medium_large size-medium_large wp-image-37738 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction2.png 587w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction2-220x300.png 220w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction2-9x12.png 9w\" data-sizes=\"(max-width: 587px) 100vw, 587px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 587px; --smush-placeholder-aspect-ratio: 587\/800;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa7d9c elementor-widget elementor-widget-image\" data-id=\"4fa7d9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction3\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NDIsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24zLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"796\" height=\"665\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3.png\" class=\"attachment-large size-large wp-image-37742 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3.png 796w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3-300x251.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3-768x642.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction3-14x12.png 14w\" data-sizes=\"(max-width: 796px) 100vw, 796px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 796px; --smush-placeholder-aspect-ratio: 796\/665;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6b4b1 elementor-widget elementor-widget-text-editor\" data-id=\"1c6b4b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Si aprir\u00e0 cos\u00ec la pagina di dettaglio dell\u2019oggetto Incident. Premi su <strong>Quick Actions<\/strong> e successivamente seleziona il \u201c<strong>Classic action designer<\/strong>\u201d.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6eb321 elementor-widget elementor-widget-image\" data-id=\"b6eb321\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction4\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NDMsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb240LnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"418\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4.png\" class=\"attachment-large size-large wp-image-37743 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4.png 1010w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4-300x157.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4-768x401.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction4-18x9.png 18w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/418;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac70aea elementor-widget elementor-widget-image\" data-id=\"ac70aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction5.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction5\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NDQsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb241LnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"375\" height=\"213\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction5.png\" class=\"attachment-large size-large wp-image-37744 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction5.png 375w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction5-300x170.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction5-18x10.png 18w\" data-sizes=\"(max-width: 375px) 100vw, 375px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 375px; --smush-placeholder-aspect-ratio: 375\/213;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73fa3b9 elementor-widget elementor-widget-text-editor\" data-id=\"73fa3b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Una volta caricata la schermata, seleziona prima la tab \u201c<strong>Create New Actions<\/strong>\u201d e poi scorri la lista fino a trovare l\u2019azione \u201c<strong>Update Object<\/strong>\u201d.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-529d3ed elementor-widget elementor-widget-image\" data-id=\"529d3ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction6\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NDYsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb242LnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"448\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1024x573.png\" class=\"attachment-large size-large wp-image-37746 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1024x573.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-300x168.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-768x430.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-18x10.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6.png 1159w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/448;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-739fa2f elementor-widget elementor-widget-text-editor\" data-id=\"739fa2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A questo punto, compila i campi come mostrato in figura.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d020279 elementor-widget elementor-widget-image\" data-id=\"d020279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction6\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NDcsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb242LTEucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"448\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1-1024x573.png\" class=\"attachment-large size-large wp-image-37747 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1-1024x573.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1-300x168.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1-768x430.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1-18x10.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction6-1.png 1159w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/448;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb7242 elementor-widget elementor-widget-text-editor\" data-id=\"eeb7242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Abbiamo dato il nome \u201c<strong>Assign to me and set status to Active\u201d.\u00a0<\/strong>\u00c8 possibile aggiungere nuove righe tramite il pulsante <strong>+<\/strong>.<\/p><p>I seguenti tre campi vanno impostati in questo modo:<\/p><ul><li><strong>Status<\/strong> = Active<\/li><li><strong>OwnerTeam (Team)<\/strong> = $(CurrentUserTeam())<\/li><li><strong>Owner <\/strong>= $(CurrentLoginId())<\/li><\/ul><p><br \/>Assicurati di <strong>pubblicare l\u2019azione per i ruoli desiderati<\/strong>. Premendo sul men\u00f9 a tendina indicato nel riquadro 2, puoi selezionare i ruoli tramite checkbox.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25bc8f6 elementor-widget elementor-widget-image\" data-id=\"25bc8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction8.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction8\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NTEsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb244LnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"221\" height=\"238\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction8.png\" class=\"attachment-large size-large wp-image-37751 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction8.png 221w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction8-11x12.png 11w\" data-sizes=\"(max-width: 221px) 100vw, 221px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 221px; --smush-placeholder-aspect-ratio: 221\/238;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f2b42 elementor-widget elementor-widget-text-editor\" data-id=\"63f2b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Infine, salva con il bottone \u201c<strong>Save<\/strong>\u201d.<\/li><li>Nella tab \u2018\u201d<strong>Action settings<\/strong>\u201d \u00e8 anche possibile mostrare <strong>un dialog di conferma<\/strong>, prima di eseguire l\u2019azione.<\/li><li>Scorri fino a \u201c<strong>Confirm before run<\/strong>\u201d e abilitalo. Inserisci nel \u201c<strong>Confirmation prompt<\/strong>\u201d la frase che vuoi visualizzare. Quindi, clicca di nuovo su \u201cSave&#8221;.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd36755 elementor-widget elementor-widget-image\" data-id=\"cd36755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction10.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction10\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NTUsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xMC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"313\" height=\"380\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction10.png\" class=\"attachment-large size-large wp-image-37755 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction10.png 313w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction10-247x300.png 247w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction10-10x12.png 10w\" data-sizes=\"(max-width: 313px) 100vw, 313px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 313px; --smush-placeholder-aspect-ratio: 313\/380;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb9d56f elementor-widget elementor-widget-text-editor\" data-id=\"cb9d56f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Dopo aver creato la quick action, <strong>dobbiamo esporla<\/strong> in modo da poterla visualizzare e usare nel portale. In particolare, va modificata la barra degli strumenti: torna dunque sull\u2019oggetto \u2018Incident\u2019 come indicato al passaggio 3.<\/li><li>Clicca su \u201c<strong>Layouts\u201d<\/strong> e poi clicca ancora sul layout \u201cIncidentLayout.ServiceDesk\u201d. Questo layout \u00e8 quello visualizzato dagli utenti con ruolo \u2018<em>administrator\u2019<\/em>, \u2018<em>configuration<\/em> <em>manager\u2019<\/em>, <em>\u2018service desk manager\u2019<\/em>, \u2018<em>project manager\u2019<\/em> etc.<br \/>Se vuoi pubblicare la quick action per altri ruoli, basta selezionare <strong>un altro layout tra quelli disponibili<\/strong>, controllando a quali ruoli \u00e8 visibile.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6110a7c elementor-widget elementor-widget-image\" data-id=\"6110a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction11.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction11\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NTksInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xMS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"532\" height=\"319\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction11.png\" class=\"attachment-large size-large wp-image-37759 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction11.png 532w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction11-300x180.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction11-18x12.png 18w\" data-sizes=\"(max-width: 532px) 100vw, 532px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 532px; --smush-placeholder-aspect-ratio: 532\/319;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ad10d elementor-widget elementor-widget-text-editor\" data-id=\"67ad10d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Premi su <strong>formView<\/strong> e successivamente su \u201cEdit\u201d.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0d1489 elementor-widget elementor-widget-image\" data-id=\"b0d1489\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction12.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction12\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjAsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xMi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"541\" height=\"404\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction12.png\" class=\"attachment-large size-large wp-image-37760 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction12.png 541w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction12-300x224.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction12-16x12.png 16w\" data-sizes=\"(max-width: 541px) 100vw, 541px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 541px; --smush-placeholder-aspect-ratio: 541\/404;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf646e3 elementor-widget elementor-widget-image\" data-id=\"bf646e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction13.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction13\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjEsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xMy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"576\" height=\"274\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction13.png\" class=\"attachment-large size-large wp-image-37761 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction13.png 576w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction13-300x143.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction13-18x9.png 18w\" data-sizes=\"(max-width: 576px) 100vw, 576px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 576px; --smush-placeholder-aspect-ratio: 576\/274;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39fefa2 elementor-widget elementor-widget-text-editor\" data-id=\"39fefa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Cerca la quick action appena creata, vai su <strong>\u201cAssign incident to me and set status to Active\u201d <\/strong>e trascinala nella barra in alto, come mostrato in figura.<\/li><li>Comparir\u00e0 anche una finestra \u2018<strong>Toolbar Button Editor\u2019<\/strong> dalla quale sar\u00e0 possibile modificare alcuni parametri del bottone, come il testo visualizzato o l\u2019icona.<\/li><li>Premi poi su \u201cSave\u201d.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df1bfe7 elementor-widget elementor-widget-image\" data-id=\"df1bfe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction14.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction14\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjUsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xNC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"554\" height=\"354\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction14.png\" class=\"attachment-large size-large wp-image-37765 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction14.png 554w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction14-300x192.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction14-18x12.png 18w\" data-sizes=\"(max-width: 554px) 100vw, 554px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 554px; --smush-placeholder-aspect-ratio: 554\/354;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a479c7 elementor-widget elementor-widget-image\" data-id=\"4a479c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction15.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction15\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjYsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xNS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"240\" height=\"315\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction15.png\" class=\"attachment-large size-large wp-image-37766 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction15.png 240w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction15-229x300.png 229w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction15-9x12.png 9w\" data-sizes=\"(max-width: 240px) 100vw, 240px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 240px; --smush-placeholder-aspect-ratio: 240\/315;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c083e29 elementor-widget elementor-widget-text-editor\" data-id=\"c083e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Premi un\u2019ultima volta anche sul bottone di salvataggio in alto.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b27dc5a elementor-widget elementor-widget-image\" data-id=\"b27dc5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction16.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction16\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjcsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xNi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"642\" height=\"260\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction16.png\" class=\"attachment-large size-large wp-image-37767 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction16.png 642w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction16-300x121.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction16-18x7.png 18w\" data-sizes=\"(max-width: 642px) 100vw, 642px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 642px; --smush-placeholder-aspect-ratio: 642\/260;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bac695 elementor-widget elementor-widget-text-editor\" data-id=\"7bac695\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tornando sul portale e aggiornando la pagina, all\u2019interno di un incidente vedrai ora anche<strong> il bottone appena creato.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0864297 elementor-widget elementor-widget-image\" data-id=\"0864297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction18.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction18\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjgsInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xOC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"546\" height=\"185\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction18.png\" class=\"attachment-large size-large wp-image-37768 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction18.png 546w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction18-300x102.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction18-18x6.png 18w\" data-sizes=\"(max-width: 546px) 100vw, 546px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 546px; --smush-placeholder-aspect-ratio: 546\/185;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf709ad elementor-widget elementor-widget-text-editor\" data-id=\"cf709ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quando clicchi, se \u00e8 stato impostato, ti comparir\u00e0 anche <strong>il prompt di conferma <\/strong>e potrai fare le dovute assegnazioni in modo immediato.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f6bdad elementor-widget elementor-widget-image\" data-id=\"0f6bdad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction19.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"QuickAction19\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mzc3NjksInVybCI6Imh0dHBzOlwvXC93ZWdnLml0XC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvUXVpY2tBY3Rpb24xOS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"272\" height=\"137\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction19.png\" class=\"attachment-large size-large wp-image-37769 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction19.png 272w, https:\/\/wegg.it\/wp-content\/uploads\/2024\/06\/QuickAction19-18x9.png 18w\" data-sizes=\"(max-width: 272px) 100vw, 272px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 272px; --smush-placeholder-aspect-ratio: 272\/137;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4c0349\" data-id=\"d4c0349\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54a6278 elementor-widget elementor-widget-text-editor\" data-id=\"54a6278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Insights<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dceb23 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6dceb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35181 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-per-itsm-come-lavorare-con-ricerche-salvate\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come lavorare con le ricerche salvate\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-40737 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/creare-workspace-ivanti-itsm-2\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come creare un Workspace\u00a0\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35815 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-itsm-pubblicare-quick-action-workspace\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come pubblicare una QA su un workspace\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42423 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/guida-al-download-di-service-update-e-patch-di-sicurezza-per-ivanti-epm\/\" >\n\t\t\t\tGuida al download di Service Update e patch di sicurezza per Ivanti EPM\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-36034 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-itsm-verificare-stato-servizi-ivanti-in-windows\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come verificare lo stato dei servizi Ivanti in Windows\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35246 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-per-itsm-come-controllare-gestire-invio-mail\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come controllare e gestire l&#8217;invio delle mail\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc87895 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc87895\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e6f41e\" data-id=\"7e6f41e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-434b3e3 elementor-widget elementor-widget-spacer\" data-id=\"434b3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01244f8 elementor-widget elementor-widget-image\" data-id=\"01244f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2022\/04\/02-s-pattern02.png\" title=\"02-s pattern02\" alt=\"02-s pattern02\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1655px; --smush-placeholder-aspect-ratio: 1655\/388;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb98fd6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"cb98fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" 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