{"id":33144,"date":"2023-03-20T09:09:00","date_gmt":"2023-03-20T09:09:00","guid":{"rendered":"https:\/\/wegg.it\/?p=33144"},"modified":"2025-04-16T12:44:51","modified_gmt":"2025-04-16T12:44:51","slug":"easyvista-service-manager-come-configurare-modern-authentication-servizio-ast","status":"publish","type":"post","link":"https:\/\/wegg.it\/eng\/easyvista-service-manager-come-configurare-modern-authentication-servizio-ast\/","title":{"rendered":"Easyvista Service Manager: come configurare la Modern Authentication per il servizio Technical Support Agent (AST)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"33144\" class=\"elementor elementor-33144\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53e0c95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53e0c95\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-531edbf\" data-id=\"531edbf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bb2f54 elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8bb2f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Livello_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 92.25 92.25\" style=\"enable-background:new 0 0 92.25 92.25;\" xml:space=\"preserve\"><polygon points=\"90.25,2.93 90.25,88.84 1.41,0 0,1.41 88.84,90.25 2.93,90.25 2.93,92.25 92.25,92.25 92.25,2.93 \"><\/polygon><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ee191b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ee191b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c6e3a6\" data-id=\"2c6e3a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20926b3 elementor-widget elementor-widget-image\" data-id=\"20926b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"785\" height=\"424\" src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/EZVModernAutentication.png\" class=\"attachment-large size-large wp-image-33146\" alt=\"\" srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/EZVModernAutentication.png 785w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/EZVModernAutentication-300x162.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/EZVModernAutentication-768x415.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/EZVModernAutentication-18x10.png 18w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71e4747 elementor-widget elementor-widget-text-editor\" data-id=\"71e4747\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La <strong>disabilitazione della Basic Authentication<\/strong> per i protocolli legacy da parte di Microsoft ha un impatto sugli agenti del servizio <strong>Technical Support Agent (AST)<\/strong> che, una volta configurato, \u00e8 responsabile dell\u2019apertura e dell\u2019aggiornamento dei ticket.\u00a0<\/p><p>Nel 2019, infatti, Microsoft ha annunciato questa disabilitazione, ormai necessaria per <strong>aumentare la sicurezza dei propri sistemi <\/strong>non utilizzando pi\u00f9 protocolli ritenuti obsoleti e vulnerabili.<\/p><p>Fino a dicembre 2022 Microsoft ha comunque reso possibile la <strong>riabilitazione della Basic Authentication per tutti i protocolli<\/strong>, ma con il limite di effettuare tale operazione su un protocollo alla volta.\u00a0 <br \/><br \/>Nel caso si volesse approfondire, di seguito alcuni post di Microsoft:<\/p><ul><li><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/exchange-team-blog\/improving-security-together\/ba-p\/805892\">Annuncio del ritiro della Basic Authentication per i protocolli legacy<\/a><\/li><li><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/exchange-team-blog\/basic-authentication-deprecation-in-exchange-online-september\/ba-p\/3609437\">Aggiornamenti sulla disabilitazione della Basic Authentication<\/a><\/li><\/ul><p><br \/>Dal punto di vista di EasyVista, la <strong>Modern Authentication<\/strong> \u00e8 stata resa disponibile per il servizio AST a partire dalla <strong>versione Autumn 2020<\/strong> ed \u00e8 quindi necessario, se si ha una versione precedente, aggiornare la piattaforma per poterla utilizzare.<\/p><p>Se si ha invece una versione successiva o uguale ad Autumn 2020, di seguito vi presentiamo la procedura da seguire per configurare <strong>questa tipologia di autenticazione<\/strong>.<\/p><p>Tenete presente che la Modern Authentication si basa su <strong>OAuth 2.0<\/strong> ed \u00e8 possibile utilizzarla con una delle seguenti due opzioni:<\/p><ul><li><strong>Office 365:<\/strong> questa tipologia di autenticazione utilizza ancora il protocollo IMAP avvalendosi per\u00f2 dell\u2019autenticazione di Office 365.<\/li><li><strong>Microsoft Graph<\/strong>: questa tipologia di autenticazione utilizza invece delle API REST.<br \/><br \/><\/li><\/ul><p>N.B. Prima di procedere nella configurazione, \u00e8 necessario avere a disposizione <strong>una casella di posta<\/strong> da poter utilizzare per il servizio.<\/p><p>Quali sono gli step?<\/p><ul><li><strong>Crea una nuova applicazione Azure AD dal portale di <\/strong><a href=\"https:\/\/portal.azure.com\/\"><strong>Azure<\/strong><\/a><ul><li>Cerca il servizio <em>App registrations <\/em>nella lista dei servizi di Azure<\/li><li>Seleziona <em>New registration<\/em>:<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-717d7e9 elementor-widget elementor-widget-image\" data-id=\"717d7e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"214\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST1.png\" class=\"attachment-large size-large wp-image-33148 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST1.png 600w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST1-300x107.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST1-18x6.png 18w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/214;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da3d72 elementor-widget elementor-widget-text-editor\" data-id=\"6da3d72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Specifica le informazioni richieste come di seguito:<ul><li><em>Name<\/em>: il nome dell\u2019applicazione.<\/li><li><em>Supported account types<\/em>: utilizzato per specificare chi pu\u00f2 utilizzare la nuova applicazione. Nel nostro caso, seleziona l\u2019opzione \u201c<em>Accounts in this organizational directory only<\/em>\u201d che permette l\u2019accesso solo agli account della propria organizzazione.<\/li><li><em>Redirect URI<\/em> (opzionale): \u00e8 l\u2019indirizzo a cui il portale di Azure deve inviare i token di sicurezza riguardanti l\u2019autenticazione. Nel caso si dovesse impostare, per AST, seleziona <em>Public client\/Native<\/em>.<\/li><li>Conferma cliccando <em>Register<\/em><\/li><li>A questo punto, saranno visualizzati l\u2019<em>Application ID <\/em>e il <em>Directory ID<\/em> di cui prendere nota:<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf6480 elementor-widget elementor-widget-image\" data-id=\"5bf6480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"624\" height=\"181\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST2.png\" class=\"attachment-large size-large wp-image-33150 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST2.png 624w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST2-300x87.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST2-18x5.png 18w\" data-sizes=\"(max-width: 624px) 100vw, 624px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 624px; --smush-placeholder-aspect-ratio: 624\/181;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d35783e elementor-widget elementor-widget-text-editor\" data-id=\"d35783e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Controlla quindi che la nuova applicazione <strong>sia dichiarata come privata<\/strong> selezionando <em>Authentication<\/em> nel panello di sinistra e controllando che il valore del campo <em>Advanced settings<\/em> &gt; <em>Treat application<\/em> sia <em>No<\/em>.<\/li><li>Successivamente seleziona la sezione <em>Certificates &amp; secrets<\/em> sempre nel pannello di sinistra e cliccare <em>New client secret<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cab29eb elementor-widget elementor-widget-image\" data-id=\"cab29eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"312\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST3.png\" class=\"attachment-large size-large wp-image-33151 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST3.png 600w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST3-300x156.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST3-18x9.png 18w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/312;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b5bd32 elementor-widget elementor-widget-text-editor\" data-id=\"3b5bd32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Specifica le informazioni richieste come di seguito:<ul><li><em>Description<\/em>: la descrizione del Client Secret.<\/li><li><em>Expires<\/em>: la data di fine validit\u00e0 del Client Secret<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85570d4 elementor-widget elementor-widget-image\" data-id=\"85570d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"216\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST4.png\" class=\"attachment-large size-large wp-image-33152 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST4.png 600w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST4-300x108.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST4-18x6.png 18w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/216;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92df3e3 elementor-widget elementor-widget-text-editor\" data-id=\"92df3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Conferma cliccando <em>Add.<\/em><\/li><li>Sar\u00e0 visualizzato il valore del <strong>Client Secret<\/strong> di cui prendere nota:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b74845 elementor-widget elementor-widget-image\" data-id=\"5b74845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"780\" height=\"390\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST5.png\" class=\"attachment-large size-large wp-image-33153 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST5.png 780w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST5-300x150.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST5-768x384.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST5-18x9.png 18w\" data-sizes=\"(max-width: 780px) 100vw, 780px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 780px; --smush-placeholder-aspect-ratio: 780\/390;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99103ea elementor-widget elementor-widget-text-editor\" data-id=\"99103ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dichiara l\u2019utente autorizzato per accedere all\u2019applicazione<\/strong><\/p><ul><li>Dalla Homepage dell\u2019applicazione creata nel procedente step, seleziona la sezione <em>Overview<\/em> e cliccare <em>Essentials<\/em> &gt; <em>Managed application<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d181f elementor-widget elementor-widget-image\" data-id=\"b1d181f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"534\" height=\"229\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST6.png\" class=\"attachment-large size-large wp-image-33154 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST6.png 534w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST6-300x129.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST6-18x8.png 18w\" data-sizes=\"(max-width: 534px) 100vw, 534px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 534px; --smush-placeholder-aspect-ratio: 534\/229;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28f4799 elementor-widget elementor-widget-text-editor\" data-id=\"28f4799\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sar\u00e0 visualizzata <strong>una finestra<\/strong> con le propriet\u00e0 locali dell\u2019applicazione nella quale selezionare <em>Properties<\/em> nel pannello di sinistra:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b5786f elementor-widget elementor-widget-image\" data-id=\"0b5786f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"495\" height=\"224\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST7.png\" class=\"attachment-large size-large wp-image-33155 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST7.png 495w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST7-300x136.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST7-18x8.png 18w\" data-sizes=\"(max-width: 495px) 100vw, 495px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 495px; --smush-placeholder-aspect-ratio: 495\/224;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d063f83 elementor-widget elementor-widget-text-editor\" data-id=\"d063f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Abilita quindi il campo <em>User assignment required?<\/em> impostando il valore <em>Yes<\/em> ed infine salva:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94122e3 elementor-widget elementor-widget-image\" data-id=\"94122e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"427\" height=\"242\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST8.png\" class=\"attachment-large size-large wp-image-33156 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST8.png 427w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST8-300x170.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST8-18x10.png 18w\" data-sizes=\"(max-width: 427px) 100vw, 427px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 427px; --smush-placeholder-aspect-ratio: 427\/242;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b6072 elementor-widget elementor-widget-text-editor\" data-id=\"36b6072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A questo punto, devi dichiarare gli utenti autorizzati ad usare l\u2019applicazione. Sempre dalle propriet\u00e0 dell\u2019applicazione, seleziona la sezione <em>Users and groups<\/em> dal pannello di sinistra e selezionare <em>Add user<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92fe5ea elementor-widget elementor-widget-image\" data-id=\"92fe5ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"565\" height=\"198\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST.png\" class=\"attachment-large size-large wp-image-33157 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST.png 565w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST-300x105.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST-18x6.png 18w\" data-sizes=\"(max-width: 565px) 100vw, 565px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 565px; --smush-placeholder-aspect-ratio: 565\/198;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7abe46 elementor-widget elementor-widget-text-editor\" data-id=\"e7abe46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Seleziona gli utenti autorizzati per usare l\u2019applicazione, cliccare <em>Select<\/em> ed infine <em>Assign<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd1c81 elementor-widget elementor-widget-image\" data-id=\"0bd1c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"559\" height=\"374\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST10.png\" class=\"attachment-large size-large wp-image-33158 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST10.png 559w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST10-300x201.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST10-18x12.png 18w\" data-sizes=\"(max-width: 559px) 100vw, 559px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 559px; --smush-placeholder-aspect-ratio: 559\/374;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4552d9 elementor-widget elementor-widget-text-editor\" data-id=\"a4552d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>La lista degli utenti e gruppi autorizzati sar\u00e0 ora visualizzata:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd49bc elementor-widget elementor-widget-image\" data-id=\"ccd49bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"502\" height=\"195\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST11.png\" class=\"attachment-large size-large wp-image-33159 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST11.png 502w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST11-300x117.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST11-18x7.png 18w\" data-sizes=\"(max-width: 502px) 100vw, 502px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 502px; --smush-placeholder-aspect-ratio: 502\/195;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87fb2c0 elementor-widget elementor-widget-text-editor\" data-id=\"87fb2c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Aggiungi i permessi per l\u2019utilizzo di un\u2019API all\u2019applicazione<\/strong><ul><li>Dirigiti alla Homepage dell\u2019applicazione creata precedentemente e seleziona la sezione <em>API permissions<\/em> dal pannello di sinistra:<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1af7cee elementor-widget elementor-widget-image\" data-id=\"1af7cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"303\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST12.png\" class=\"attachment-large size-large wp-image-33160 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST12.png 600w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST12-300x152.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST12-18x9.png 18w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/303;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6175104 elementor-widget elementor-widget-text-editor\" data-id=\"6175104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Clicca <em>Add a permission<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5a764 elementor-widget elementor-widget-image\" data-id=\"6c5a764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"554\" height=\"264\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST13.png\" class=\"attachment-large size-large wp-image-33161 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST13.png 554w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST13-300x143.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST13-18x9.png 18w\" data-sizes=\"(max-width: 554px) 100vw, 554px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 554px; --smush-placeholder-aspect-ratio: 554\/264;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-357d012 elementor-widget elementor-widget-text-editor\" data-id=\"357d012\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Seleziona l\u2019API <em>Microsoft Graph<\/em> Mail API:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2fcb0 elementor-widget elementor-widget-image\" data-id=\"eb2fcb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"401\" height=\"196\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST14.png\" class=\"attachment-large size-large wp-image-33162 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST14.png 401w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST14-300x147.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST14-18x9.png 18w\" data-sizes=\"(max-width: 401px) 100vw, 401px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 401px; --smush-placeholder-aspect-ratio: 401\/196;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afe6f10 elementor-widget elementor-widget-text-editor\" data-id=\"afe6f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A questo punto seleziona la tipologia di permessi:<ul><li><em>Microsoft Graph<\/em> protocol: application permissions o delegated permissions.<\/li><li><em>Office 365 (IMAP)<\/em> protocol: solo delegated permissions.<br \/><br \/><\/li><\/ul><\/li><li>La tipologia di permessi dipende dalla necessit\u00e0 o meno dell\u2019accesso dell\u2019utente. Selezionando Application permissions l\u2019utente pu\u00f2 accedere senza effettuare il Sign-In, mentre selezionando Delegated permissions l\u2019utente deve accedere effettuando il Sign-In.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76ddbae elementor-widget elementor-widget-image\" data-id=\"76ddbae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"624\" height=\"193\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST15-1.png\" class=\"attachment-large size-large wp-image-33163 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST15-1.png 624w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST15-1-300x93.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST15-1-18x6.png 18w\" data-sizes=\"(max-width: 624px) 100vw, 624px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 624px; --smush-placeholder-aspect-ratio: 624\/193;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-003f8e7 elementor-widget elementor-widget-text-editor\" data-id=\"003f8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Sar\u00e0 visualizzata la lista dei permessi disponibili per l\u2019API selezionata. Seleziona i permessi in base al protocollo che vuoi utilizzare:<br \/><br \/><ul><li><em>Microsoft Graph<\/em> protocol:<\/li><\/ul><\/li><\/ul><p><em>User.Read<\/em>: permesso che abilita l\u2019AST all\u2019autenticazione.<\/p><p><em>Mail.ReadWrite<\/em>: permesso che abilita l\u2019AST ad accedere all\u2019email.<\/p><p><em>offline.access<\/em>: permesso che abilita l\u2019AST a leggere e modificare i dati nella modalit\u00e0 offline.<\/p><ul><li><em>Office 365 (IMAP)<\/em> protocol:<\/li><\/ul><p><em>User.Read<\/em>: permesso che abilita l\u2019AST all\u2019autenticazione.<\/p><p><em>IMAP.AccessAsUser.All<\/em>: permesso che abilita l\u2019AST ad accedere all\u2019email.<\/p><p><em>offline.access<\/em>: permesso che abilita l\u2019AST a leggere e modificare i dati nella modalit\u00e0 offline.<\/p><p>N.B.: il permesso <em>User.Read<\/em> \u00e8 abilitato di default.<\/p><ul><li>Una volta che hai selezionati i permessi necessari, confermare cliccando <em>Add permissions<\/em>:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9af3eeb elementor-widget elementor-widget-image\" data-id=\"9af3eeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"540\" height=\"480\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST16.png\" class=\"attachment-large size-large wp-image-33164 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST16.png 540w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST16-300x267.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST16-14x12.png 14w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/480;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4284bcc elementor-widget elementor-widget-text-editor\" data-id=\"4284bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Concedi l\u2019Administrator Consent ai permessi<\/strong><ul><li>Dalla Homepage dell\u2019applicazione creata seleziona la sezione API permissions e successivamente clicca <em>Grant admin consent for<\/em> [utente della casella email]:<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc08c64 elementor-widget elementor-widget-image\" data-id=\"bc08c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"704\" height=\"268\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST17.png\" class=\"attachment-large size-large wp-image-33165 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST17.png 704w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST17-300x114.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST17-18x7.png 18w\" data-sizes=\"(max-width: 704px) 100vw, 704px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 704px; --smush-placeholder-aspect-ratio: 704\/268;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23c44aa elementor-widget elementor-widget-text-editor\" data-id=\"23c44aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Configura la mail box utilizzata da AST dal portale di Service Manager di EasyVista<\/strong><ul><li>Accedi al proprio portale di Service Manager.<\/li><li>Seleziona dal men\u00f9 di sinistra <em>Administration<\/em> &gt; <em>Parameters<\/em> &gt; <em>Technical Support Agent<\/em><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbe6b38 elementor-widget elementor-widget-image\" data-id=\"bbe6b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"195\" height=\"752\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST18.png\" class=\"attachment-large size-large wp-image-33166 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST18.png 195w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST18-78x300.png 78w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST18-3x12.png 3w\" data-sizes=\"(max-width: 195px) 100vw, 195px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 195px; --smush-placeholder-aspect-ratio: 195\/752;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00aea24 elementor-widget elementor-widget-text-editor\" data-id=\"00aea24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Sar\u00e0 visualizzata la lista delle mail box configurate per il servizio di AST. Nel caso non fosse mai stata configurata una mail box, la lista sar\u00e0 vuota.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84198f7 elementor-widget elementor-widget-image\" data-id=\"84198f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"217\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19-1024x278.png\" class=\"attachment-large size-large wp-image-33167 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19-1024x278.png 1024w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19-300x82.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19-768x209.png 768w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19-18x5.png 18w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST19.png 1325w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/217;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-268312f elementor-widget elementor-widget-text-editor\" data-id=\"268312f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>A questo punto, seleziona la mail box per cui si vuole impostare la Modern Authentication oppure clicca <em>New<\/em> per aggiungere una nuova mail box.<\/li><\/ul><ol><li style=\"list-style-type: none;\"><ul><li>Saranno visualizzati i dettagli della mail box. Per configurare la Modern Authentication, \u00e8 necessario inserire i seguenti dati:<ul><li><em>Type<\/em>: la tipologia di permessi che \u00e8 stata impostata per l\u2019API che pu\u00f2 essere <em>OFFICE 365<\/em> oppure <em>MICROSOFT GRAPH<\/em>.<\/li><li><em>Login<\/em>: l\u2019indirizzo e-mail a cui fa riferimento la mail box.<\/li><li><em>Password<\/em>: la password dell\u2019indirizzo e-mail. Nel caso fossero stati impostati gli Application permissions, \u00e8 necessario che tale campo sia impostato vuoto.<\/li><li><em>Application ID (client)<\/em>: l\u2019Application ID restituito alla creazione dell\u2019applicazione in Azure.<\/li><li><em>Directory ID (tenant)<\/em>: il Directory ID restituito alla creazione dell\u2019applicazione in Azure.<\/li><li>Client Secret: il Client Secret creato per l\u2019applicazione.<\/li><\/ul><\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d654080 elementor-widget elementor-widget-image\" data-id=\"d654080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"573\" height=\"302\" data-src=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST20.png\" class=\"attachment-large size-large wp-image-33168 lazyload\" alt=\"\" data-srcset=\"https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST20.png 573w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST20-300x158.png 300w, https:\/\/wegg.it\/wp-content\/uploads\/2023\/03\/AST20-18x9.png 18w\" data-sizes=\"(max-width: 573px) 100vw, 573px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 573px; --smush-placeholder-aspect-ratio: 573\/302;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d018d20 elementor-widget elementor-widget-text-editor\" data-id=\"d018d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Infine, affinch\u00e9 le modifiche siano adottate correttamente, devi riavviare il servizio di AST o, se possibile, tutti i servizi di EasyVista. Nel primo caso, \u00e8 necessario riavviare il servizio \u201c<em>SMO TSAPlugin<\/em>\u201d, mentre nel secondo caso, \u00e8 necessario riavviare il servizio \u201c<em>ZMO EZV Restart Services<\/em>\u201d che proceder\u00e0 autonomamente a riavviare tutti i servizi secondo l\u2019ordine corretto.<br \/><br \/><\/li><\/ul><p>N.B.: Tale punto riguarda solo le <strong>installazioni On Premise<\/strong> di EasyVista.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4c0349\" data-id=\"d4c0349\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54a6278 elementor-widget elementor-widget-text-editor\" data-id=\"54a6278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Approfondimenti<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dceb23 elementor-grid-1 elementor-posts--thumbnail-none elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6dceb23\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-39146 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/documentazione-creazione-service-request\/\" >\n\t\t\t\tIvanti Endpoint Manager: Documentazione Creazione Service Request\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35815 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-itsm-pubblicare-quick-action-workspace\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come pubblicare una QA su un workspace\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33030 post type-post status-publish format-standard has-post-thumbnail hentry category-knowledge-base category-snow-software\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/snow-license-manager-cosa-fare-duj-non-completa-esecuzione\/\" >\n\t\t\t\tSnow License Manager: cosa fare se il Data Update Job (DUJ) non completa la sua esecuzione\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-42459 post type-post status-publish format-standard has-post-thumbnail hentry category-approfondimenti category-snow-software tag-normative tag-software tag-supply-chain tag-supply-chain-software tag-vulnerabilita\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/supply-chain-software-vulnerabilita-e-normative-perche-la-sbom-non-e-piu-opzionale\/\" >\n\t\t\t\tSupply chain software, vulnerabilit\u00e0 e normative: perch\u00e9 la SBOM non \u00e8 pi\u00f9 opzionale\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-37899 post type-post status-publish format-standard has-post-thumbnail hentry category-easyvista category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/easyvista-service-manager-come-creare-e-consultare-articoli-della-knowledge-base\/\" >\n\t\t\t\tEasyvista Service Manager: come creare e consultare articoli della Knowledge Base\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-35246 post type-post status-publish format-standard has-post-thumbnail hentry category-ivanti category-knowledge-base\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/wegg.it\/eng\/ivanti-neurons-per-itsm-come-controllare-gestire-invio-mail\/\" >\n\t\t\t\tIvanti Neurons per ITSM: come controllare e gestire l&#8217;invio delle mail\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc87895 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc87895\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e6f41e\" data-id=\"7e6f41e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01244f8 elementor-widget elementor-widget-image\" data-id=\"01244f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img 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Agent (AST).<\/p>","protected":false},"author":8828,"featured_media":33146,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[225,211],"tags":[],"class_list":["post-33144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-easyvista","category-knowledge-base"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Easyvista Service Manager: come configurare la Modern Authentication per il servizio Technical Support Agent (AST) - WEGG<\/title>\n<meta name=\"description\" content=\"I suggerimenti dell&#039;AT di WEGG: come si fa a configurare la Modern Authentication di Microsoft per il servizio Technical Account Agent (AST).\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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